Crypto.com is hiring a
Web3 Compliance Project and Process Maintenance Senior Analyst, Bulgaria

Compensation: $86k - $86k estimated

Location: Sofia, Bulgaria

Compliance Project and Process Maintenance Senior Analyst, Bulgaria

Sofia, Bulgaria
Compliance – Compliance Programs & Strategy /
Hybrid

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Job Responsibilities:

    • Develop and update GMI, EDD, RFI, CDD Retail, CDD Corporate processes and procedures, ensuring they align with organizational standards and regulatory requirements;
    • Support the Manager in drafting and refining documentation to maintain a comprehensive and accurate compliance library;
    • Create detailed process maps for compliance workflows, identifying areas for improvement and efficiency;
    • Analyze existing processes, proposing enhancements to streamline operations and improve compliance effectiveness;
    • Actively participate in the development and refinement of QA processes for GMI, EDD, RFI, CDD Retail, CDD Corporate  teams, aligning with their needs and specifics;
    • Perform regular quality control checks on regular and ad-hoc activities, documenting findings, and recommending corrective actions when necessary;
    • Support the Manager in implementing and maintaining QA standards across the compliance team;
    • Assist in preparing documentation and responses for internal and external audits;
    • Track audit findings and collaborate with team members to ensure timely completion of follow-up actions;
    • Support the Manager on key compliance projects, ensuring assigned tasks are completed on schedule;
    • Collaborate with cross-functional teams on project deliverables, providing regular updates to the Team Lead;
    • Actively participate in the development and refinement of Productivity Tracking processes and reports for GMI, EDD, RFI, CDD Retail, CDD Corporate teams, aligning with the teams’ needs and specifics;
    • Identify areas for productivity improvement within team workflows, proposing process enhancements, and implementing approved changes;
    • Assist in drafting and distributing weekly compliance newsletters, ensuring content is accurate and relevant to the team and stakeholders;
    • Identify key topics and updates for inclusion, contributing to a clear, informative, and engaging newsletter;
    • Develop and deliver training materials, working closely with the Manager and relevant teams to ensure content accuracy and relevance;
    • Assist in managing access permissions, and conducting audits to ensure role-based access is maintained for compliance systems and workspaces;
    • Collaborate with IT and security teams to resolve access issues and ensure secure access protocols.

Job Requirements:

    • Proven track record in developing and updating processes and procedures;
    • Experience in drafting documentation and training materials;
    • Experience with process improvement;
    • Effective project management abilities;
    • Experience within compliance is considered a plus;
    • Excellent analytical and problem-solving skills;
    • Multi-tasking and high attention to detail.
    • Communication and Collaboration;
    • Strong written and verbal communication skills;
    • Ability to collaborate with cross-functional teams and provide project updates.
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Compensation: $86k - $86k estimated

Location: Sofia, Bulgaria


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