Binance is hiring a

Web3 Technical Support Manager (Lead)

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

We are looking for an intellectually curious, customer-focused Technical Support Manager, who has a demonstrated track record in building teams through effective and strong leadership and has empowered people to help customers succeed. As a Technical Support Manager, you will focus on building and leading a high performing team of engineers cross the globe. You will be responsible for ensuring our teams provide a positive technical support experience to end users, which includes being responsive to our customers and effectively partnering with stakeholders on the most critical problems. You will also play a key role to provide product improvement feedback to Tech Engineering Group, to optimize product and user experience. We also expect this role can be hands-on, can dig into critical technical issues and be a role model to improve the tech skill of tech support engineers.  

Location is flexible - can be in Middle East, Europe or Americas, e.g. France, Germany, Canada, Australia, Singapore, UAE, Bahrain or other locations across globe

Working at Binance • Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry • Fast moving, challenging and unique business problems • International work environment and flat organisation • Great career development opportunities in a growing company • Possibility for relocation and international transfers mid-career • Competitive salary • Flexible working hours, Casual work attire

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