BitMart Jobs

Job Description:

We are looking for a Product Operations team member to join our growing Operations crew. The primary responsibility of this position is to support individual trading users and brokerage partners. This role will be based in an office in New Jersey with full benefits and is a great opportunity to grow in your career as we are rapidly scaling operations.

Primary Responsibilities:

• Responsible for trading users' and key account management, margin trading operation, as well as the broker partners onboarding and ongoing maintenance.
• Building processes that will be foundational to broker onboarding and operations, from routine operational work to supporting joint campaign
• Establish processes that will be foundational to margin trading product launch and operations, from routine operational work to supporting new features promotions
• Work with internal teams (e.g., product team) to align plans, priorities, and timelines to launch new products or trading functions to fit the users' needs and optimize their experience.
• Use first- and third-party data sources to support the trading business's analysis and effectively communicate insights to product and business leaders.

Qualifications:

• Bachelor’s degree (or above) in Financial Engineering, Finance, Economics, Mathematics, Operations Management or related majors.
• Basic knowledge of the financial industry and secondary market, including spot and derivative markets, as well as lending and borrowing businesses.
• Strong MS Excel Skills, including but not limited to V-lookup, PivotTable, and data visualization.
• Solid analytical, problem solving, and interpersonal skills.
• Deeply understand the drivers of business, proactively identify ways to improve performance, effectiveness, and efficiency.
• Self-starter with prioritization skills.
• Familiarity with cryptocurrencies will be a plus.