SALT is the pioneer of crypto-backed lending and offers crypto-focused financial services for individuals and businesses. Our mission is to build products that increase access to financial opportunities and give people more control over their ability to generate wealth long term. Committed to fostering adoption of blockchain technology, we're working to bridge cryptocurrency with traditional finance. With an emphasis on security and customer service, we provide the technology, infrastructure, and tools that make it easy for crypto holders, businesses, banks, and governments across the globe to participate in the blockchain economy. SALT operates a blockchain-based platform that facilitates the issuance of consumer and commercial asset-backed loans secured with cryptocurrency and provides asset management services. The platform is a wholly-owned subsidiary of Salt Blockchain Inc. SALT is a remote first organization with a dynamic workforce. For more information, please visit saltlending.com. We are passionate about what we do and seek others that are excited to be in this cutting-edge space!
About The Position
The IT Specialist is responsible for day-to-day management of the IT environment, including the coordination and oversight of projects relating to system configuration, equipment, and infrastructure. They are responsible for communicating to Salt's users efficiently and effectively regarding IT infrastructure and systems.
What you'll be doing:
Perform system and application installation, configuration, and upgrading
Manage new hire onboarding, orientation, and hardware provisioning
Manage system inventory, and shipment of systems to/from employees
Troubleshoot and resolve software, hardware, and SaaS solution problems
Provide remote technical support for staff via support tickets, IM, email, and phone
Work with other members of the organization to ensure timely resolution of employee issues
Provide Windows / MacOS support
What we are looking for:
Strong drive for problem-solving, researching solutions, and documenting processes
Exceptional people, communication, and time management skills
Experience supporting MacOS and Windows systems, Linux a plus
Work Remotely: no commute/traffic, enjoy more flexibility and improved work/life balance, live where you want anywhere within the U.S. and work where you want - comfort of your home, favorite coffee shop, the beautiful outdoors - you pick!
Health Insurance & Benefits: medical, dental and vision health insurance with options for the company to pay 100% of the monthly premiums for employees and all their eligible dependents, health care and dependent care flexible spending account options, virtual health options, robust 24/7 employee assistance program, and company-paid short-term and long-term disability insurance.
Paid Time Off: 12 company paid holidays and unlimited paid time off - work hard / play hard!
Retirement Savings: 401(k) with company match
Great Culture: partner with an engaged, collaborative team and enjoy our informal culture and fun virtual events.
Must be in the greater Denver area
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