Paradigm is hiring a

Web3 Product Support Engineer - Remote

As a core member of our Product team, you will also be responsible for providing product support, general or technical with a focus primarily upon our newly released API and Mobile application. You will also have an opportunity to conduct market research and design/build new product prototypes in React/Python. As this is a hybrid product and engineering role, wherein you will have contact with clients, you should have a keen interest in Crypto and Finance and be comfortable working with institutional clients. This is an opportunity to work with the founding team who are very hands on in building new products. You will get a chance to work on solving some of the hardest problems in Institutional Crypto & Finance.

• Primary point of contact for API for our top clients
• Analytics/KPIs for Product team to measure product success
• Automation tools for Product and Sales teams
• Writing QA tests as last line of defense before product is shipped
• Rapid Product Prototyping in React/Python

Requirements

• BS in Computer Science, Engineering or related technical discipline
• 2+ years’ experience with one or more of the following: REST and Websocket APIs, Python, React
• Experience in writing Automation scripts a plus
• Excellent written and verbal English skills
• Ability to work independently. We do not believe in micromanagement.
• Enthusiastic, self-motivated with passion for the success of the customer and proven capability to develop key relationships
• Tangible API Integration and Support experience.

Nice to have

• Comfortable using GIT.
• Familiar with Crypto Exchange APIs.
• Experience in Crypto trading and or derivatives.
• Experience working with Trading platforms.