Chainalysis is hiring a
Web3 Senior UX Researcher

Location: NY New York City, New York, United States

Our growing team of UX Researchers impact both experience and product strategy through a deep and rigorous understanding of our users. We’re building UX Research as a core capability at Chainalysis – come join us.

In one year you’ll know you were successful if…

  • You led all aspects of critical research efforts that furthered our understanding of the user and informed experience or product strategy.
  • You contributed to shaping how the org develops UX Research as a core competency.
  • You built strong relationships with cross-functional partners by being an adaptable and empathetic collaborator.
  • You’ve educated partners and teams on “what good looks like” when it comes to thoughtful and rigorous UX Research.
  • You demonstrated an experimental, creative, and persistent approach to creating an impact through research.

A background like this helps:

  • Track record of leading UX Research using a variety of methods (including qualitative interviews, surveys, field research, and usability testing).
  • Devotion to excellence along every step of the research process alongside the ability to communicate trade-offs when faced with constraints.
  • Experience designing, analyzing and communicating impactful research in an agile, earlier stage product development process.
  • Inherent interest in shaping emerging UX Research processes and resources.
  • Comfortable in environments where thorough documentation and over communication are critical – especially when collaborating with remote colleagues in different time zones.
  • Passion for asking the right questions and ability to explore all available resources to formulate solutions to complex problems.
  • Entrepreneurial mindset and exceptionally proactive about guiding strategic thinking in a greenfield, innovative product space.
  • Experience broadly socializing UX Research findings, best practices, and a user-centric approach throughout an organization.
  • Demonstrable portfolio or reports of past work that showcase excellent storytelling skills and a breakdown of your research planning, process, and decisions.
  • You value (and are excited about contributing to) a team culture that values authenticity, candidness, growth, and fun.

Bonus points:

  • UX Research experience with a complex domain space (such as Enterprise SAAS, FinTech, or cryptocurrency).
  • Natural interest in blockchain technology.
  • High-growth startup environment experience.
  • Some experience with mixed-methods UX Research.
  • Experimental attitude towards the latest UX Research tools and methods.
  • Master’s degree or PhD in a related field.

#LI-SY1 #LI-Remote

We encourage applicants across any race, ethnicity, gender/gender expression, age, religion, ability, experience and more. We can’t wait to meet you.

Apply Now:

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Location: NY New York City, New York, United States

This job is closed


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