Crypto.com is hiring a

Web3 Technical Analyst, Bulgaria

Job Responsibilities:

• Project Delivery Support;
• Provide technical support for the CS team during the delivery of applications;
• Work to agreed project schedules;
• Ensure working and technically acceptable solutions are delivered; 
• Provide support for the CS team relating to client software installations and subsequent pre-live testing; 
• Liaise, on a regular basis, with CS Project Manager and Application Analyst as to the progress of assignments;
• Prompt escalation of issues to Application Analyst in order to allow implementation of appropriate action and prevent internal escalation;
• Undertake an effective Handover of the application and system knowledge to other support functions. Identify key issues encountered during the delivery and actions taken;
• Provide support to the CS team during the initial period of live operation;
• Release management;
• Create and test software releases in line with procedures;
•  Planning of activities to be undertaken in relation to a release;
•  Resolve CS queries following a release.

Job Requirements:

• Strong analytical and technical skills;
• A minimum of 1 year experience at a similar position is a plus;
• The Analyst must have a reasonable understanding of the Company’s business, its technical, financial, and organizational structure;
• Able to communicate effectively with people at all levels both inside and outside the Company;
• Strong written and verbal communication skills;
• The Analyst must stand out with excellent decision-making skills, effective problem-solving skills, as well as skills to work independently and in a team;
• Act with integrity, initiative, perseverance, discretion, ability to respect the personal dignity and rights of each employee, interest in fintech and services, and motivation to occupy the position;
•  Excellent computer literacy.

#LI-Onsite

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.

Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.

Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.

Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.

One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. 

Competitive salary

Attractive annual leave entitlement including: birthday, work anniversary

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.  

Work Perks: crypto.com visa card provided upon joining 

Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

About Crypto.com:

Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Learn more at https://crypto.com. 

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.