OKX is hiring a
Web3 Customer Fund Operation Manager/Analyst

Compensation: $44k - $53k estimated

Location: Singapore

Who We Are

At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance.
We invest in our people as much as we invest in technology. We are united by our engaging culture, here we win as a team, embrace changes, and do the right thing. We are committed to creating a friendly, rewarding and diverse environment for OKers. It doesn’t matter where you come from, here everyone feels valued, respected and has the same opportunities to develop and thrive — we want to bring out the best in you.

What You’ll Be Doing

  • Manage customers' fiat currency deposits and withdrawals on the exchange platform, be responsible for overseeing the transfer of fiat currency into and out of the exchange.
  • Ensure the local operational team's work aligns with the appropriate SOP.
  • Reconcile daily fiat balances between the exchange system and bank accounts, pinpoint discrepancies, investigate reasons, and make necessary adjustments.
  • Manage treasury risk from customer funds and specific channels.
  • Assist with group's financial department in accounting.
  • Work with internal teams such as Product, Engineering and other cross functional teams to build up system capabilities and setup new operational flows.
  • Work with internal teams to provide customer fund ops solutions for new business initiatives and support projects for new business launches.

What We Look For In You

  • Bachelor's degree in Finance, Accounting, or a related field.
  • 3-5 Years above working experience in large MNC, financial institutions, or fintech companies in cash/fund operation positions, highly preferred with exposure to global customer fund operations as well as in-house system build-up related experiences.
  • Familiar with the procedures of fund clearing/settlement and reconciliations from both crypto exchange and bank perspectives, and knowledge of fund flows of global payments will be preferred.
  • Proficient in financial reconciliation and accounting principles.
  • Proficiency in English and Mandarin, both written and spoken.
  • Strong attention to detail and ability to work with large data sets.
  • Excellent problem-solving skills and ability to work under pressure.
  • Strong computer skills, including proficiency in Microsoft Excel.
  • Familiarity with AML/KYC regulations and compliance procedures is a plus.
  • Ability to work independently and collaboratively in a fast-paced environment.

Perks & Benefits

  • Competitive total compensation
  • Comprehensive insurance coverage for employees and their dependents
  • More that we love to tell you along the process!

Apply Now:

This job is closed

Compensation: $44k - $53k estimated

Location: Singapore

This job is closed


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