Reach Platform, Inc. is hiring a
Web3 Discord Community Retention Manager

Compensation: $36k - $75k estimated

Location: MA Boston, Massachusetts, United States

Discord Community Retention Manager

Reach’s vision is to bring blockchain to the world by unlocking its feasibility, practicality, and usefulness for the masses. We are making blockchain mainstream. Reach is a programming language and specialized compiler that allows full-stack developers to build decentralized applications at a fraction of the cost, complexity, and time. We are drastically reducing the barrier to entry into blockchain development and are on our way to becoming the central platform developers use to build on blockchain. Our goal is to become the lens through which the world understands the value of decentralization and Web3!

As the Discord Community Retention Manager you are responsible for developing and engaging the discord community. You’ll work cross-functionally with different teams and ensure that our presence is aligned to Reach’s brand. Ultimately, you’ll help generate fun, authentic, and engaging developer experiences among engineers and developers! We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes

Main Responsibilities:

  • Develop the online community and drive active community participation and engagement including organizing digital and in-person events, curating content and pipeline from within the community, Twitch weekly calendar for education, YT Developer content, commenting on discussions, and moderating conversations to ensure members are deriving the full value of the community.
  • Identify potential influencers and advocates from community activity and create scalable outreach to cultivate these individuals to participate in acts of advocacy.
  • Keep abreast of current trends in online communities to gain competitive insights and conduct periodic assessments of the current state of community activity
  • Develop a roadmap for technology requirements to support community development, including integrations with customer success and customer relationship tools.
  • Day-to-day monitoring and operation of community channels (Twitch, YouTube, Discord, Reddit)
  • Develop tracking reports of top KPIs/metrics for all channels and report results bi-monthly. Be sure to report on areas of concern for the community and escalate trending topics/threads with urgency.
  • Conceptualize community programs - provide support for existing and in development of Community events and programs
  • Events Management Support: Coordinating events as per the schedule, Keeping track of staffing for each activity to ensure everyone involved knows what they need to do (and when)

Qualifications:

  • 4+ years of marketing or developer community marketing experience
  • Outstanding collaboration and communicative skills, with demonstrated confidence to engage not only with your team and stakeholders across the company, but with customers and leaders with vision online
  • Exceptional attention to detail, exemplifying outstanding grammar, language, and copywriting skills
  • You are a strong self-starter, steady teammate, and driven project leader bringing a fun and upbeat approach and demeanor with willingness to engage
  • Ability to forge alliances with internal partners to deeply understand the business and technology strategy
  • You are collaborative and take great pride in the quality, precision, and measurable results of your team
  • We're looking for bold and passionate people to be a part of our mission to create more perfect software.

Our Commitment to You:

Reach is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Our Perks:

  • Employee stock-options
  • Flexible work schedule
  • Paid time off
  • Health and dental insurance
  • Competitive salary

Apply Now:

This job is closed

Compensation: $36k - $75k estimated

Location: MA Boston, Massachusetts, United States

This job is closed


Benefits: Dental Insurance


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