Bluecubeservices is hiring a
Web3 Support Engineer (Contractor)

Compensation: $84k - $110k estimated

Location: Remote

We’re expanding our Engineering Operations team and seeking a diligent Support Engineer to help us scale effectively. In this role, you’ll tackle production issues, address technical queries from customers, and ensure the blockchain application is performing optimal through careful analysis and maintenance. Your contributions will directly impact our ability to provide a seamless user experience and sustain our rapid growth. If you’re proactive, analytical, and have a solid technical foundation, join us in making a difference in the recruiting software landscape. Responsibilities

Investigate and help resolve customer issues Troubleshoot technical issues or questions reported by customers Perform root cause analysis for production errors and recommend improvements Develop scripts to automatically verify end-to-end operation of integrations Implement and execute data imports/exports for customers Maintain and perform operations related to third-party integrations

Requirements and skills

At least one year of experience in software development, technical support, or quality assurance Diligence, quality-focused, and analytical skills Proactive in contributing to organizational success Excellent communication skills and team collaboration Working knowledge of databases and SQL Experience with Observability tools such as , Grafana and Datadog Degree in Computer Science or relevant engineering field Willingness to learn Kotlin

Compensation and Perks

Competitive compensation, in cryptocurrency. The opportunity to progress for high performers. Remote working

Apply Now:

Compensation: $84k - $110k estimated

Location: Remote


Receive similar jobs:

Remote

Remote Web3 Customer Support Representative Jobs

Job Position and Company Location Tags Posted Apply

Remote

Apply

Remote

Apply

Remote

Apply
Remote
Apply

Remote

Apply
Remote
Apply
Remote
Apply

Remote

Apply

Remote

Apply
Remote
Apply

Recommended Web3 Customer Support Representatives for this job

/@highagency

Highagency



See Profile
/@devmanxz

Devmanxz



See Profile
/@edwoo24

Edwoo24



See Profile
/@srtechsupport

Srtechsupport



See Profile
/@arvinmogan

Arvinmogan



See Profile
Cover Letter / AI Interview