Kraken Digital Asset Exchange is hiring a

Web3 NFT Customer Support Specialist

About Kraken

As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.

About the Role

The Kraken Client Engagement team continues to grow at an astounding rate and we continue to hire as many talented specialists as we can find.

On the NFT Customer Support team we are looking for quality and result-driven candidates that can provide end-to-end support for our soon to be launched NFT marketplace.

By combining in-depth crypto knowledge, a passion for the industry and NFTs, and a strong technical background, you can play a strong role in our success and ability to deliver world class support.

This is a full-time and fully remote role requiring English fluency.

You must have flexibility in your working hours to define your shifts with your Team Leader and be willing to work weekends.

 Location Tagging: #EU #US #CANADA #LI-Remote #LI-GW1

We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. 

As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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