Kraken Digital Asset Exchange is hiring a

Web3 UX Researcher

About Kraken

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. In our first decade, Kraken has risen to become one of the largest, most successful and respected crypto exchanges on the planet. 

We are changing the way the world thinks about finance and our range of successful products are playing a critical role in the mainstream adoption of crypto assets. We continue to trail-blaze into new territory with the introduction of Kraken Bank, providing a more seamless integration between crypto and the traditional financial system. This makes us the first crypto company (ever) to be awarded a U.S. state banking charter. 

Our diverse group of 2,000+ Krakenites are distributed all over the world as part of our 'remote first' culture, united by a shared passion for delighting customers, upholding crypto values and achieving our meaningful mission. We attract people who push themselves to improve, are radically transparent and think differently in order to unlock their potential. 

Crypto is a rapidly evolving industry and we’re just getting started. We’re growing fast and you're invited to join the revolution!

About the role

We’re looking for experienced, well-rounded UX researchers of all levels to help us explore, understand and reinvent everything from the way money works to a bunch of even more ambitious things we can’t talk about yet — inquisitive,  independent explorers who believe in a tomorrow where cryptocurrency spreads wealth inclusively and enables new forms of creativity. 

We’re not building a bank. We’re building an adventure. One that requires people who aren’t afraid to cast aside established ways of doing things to create delightful, inclusive experiences for customers across 170+ countries.

Throughout the history of civilization, there have been a handful of moments that changed the course of how we think about wealth and equality. The discovery of gold, the creation of paper money, mortgages, ATMs. We’re at the next of those moments right now, and there is no more exciting place to invest your research skills than directly at this intersection of technology and adventure. 

By joining the UX Research Team at Kraken you will play an important part in shaping the future of how the world sees and uses digital currency. UX research is fundamental in helping us understand how we can serve our clients needs and delight them along the way. By joining our team you will help to discover and define those needs and work cross-functionally to help teams to meet and exceed them.

We’re looking for UX researchers who are resolute about making sure their research makes a positive impact. Researchers who are experienced, well-rounded, passionate and meticulous.

The UX Research Team is a small team within a fast-paced company, so the ideal candidate will need to be comfortable to hit the ground running. We’re also a relatively new function, so you will play a part in shaping our team’s imprint. 

Location Tagging: #EU #US #CANADA #APAC #LI-Remote

We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. 

As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

Check out all our open roles at https://www.kraken.com/careers.  

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