Figment is hiring a

Web3 Senior DevOps Engineering Manager

About the opportunity

Join Figment as a Senior DevOps Engineering Manager and lead the team responsible for running blockchain nodes and infrastructure at scale. This team plays a critical role in our mission to support the decentralized internet by operating high-performance, secure, and reliable blockchain nodes across dozens of protocols.

In this role, you will own the successful execution of new chain launches, treating each as a time-sensitive project with its own stakeholders, dependencies, and risks. You are accountable for ensuring launches happen on time and to spec — and when issues arise, you are expected to escalate early and clearly.

If you thrive in fast-paced, high-stakes environments and bring a bias for ownership, urgency, and follow-through, this is the role for you.

How you will make an impact

• Lead and mentor a team of DevOps engineers responsible for maintaining production blockchain nodes across a growing portfolio of protocols during their entire lifecycle.
• Own and drive new chain launches from genesis — ensuring deadlines are met, stakeholders are coordinated, and blockers are escalated early.
• Serve as project manager for team deliverables, ensuring all tasks are clearly tracked, prioritized, and executed. When a commitment is made, you own it.
• Maintain high visibility into the status of every chain launch or upgrade. Leadership and cross-functional teams look to you for updates on statuses and updated Jira dashboards/tasks.
• Proactively escalate risks, shifts in scope, or missing inputs with clarity and urgency.
• Manage team workflows including Jira boards, retrospectives, and delivery tracking while continuously improving team velocity and execution quality.
• Maintain a high bar for operational readiness — including on-call processes, monitoring, and incident response — to ensure production-grade reliability.
• Support and grow your team through 1:1s, feedback, performance reviews, and development planning.
• Foster a team culture grounded in accountability, urgency, and ownership — with clear expectations around follow-through and autonomy.
• Collaborate with stakeholders across protocol, product, and customer teams to align on priorities, scope, and delivery expectations.
• Own hiring and onboarding of new team members, building a high-performing team with a shared sense of responsibility.

What you bring to the team

• 5+ years of hands-on experience as a DevOps Engineer — particularly in Linux-based environments managing production systems and networking at scale.
• 4+ years of experience managing engineers (5–10 reports), with a focus on people development, delivery accountability, and team health.
• 3+ years of experience managing project-based delivery cycles, including setting priorities, coordinating stakeholders, tracking deadlines, and unblocking execution.
• Demonstrated success operating infrastructure with 24/7 uptime requirements and production on-call responsibilities.
• Excellent organizational and communication skills — able to track many moving pieces across chains, vendors, and internal teams.
• Experience leading incident reviews and postmortems with a focus on long-term reliability and learning.
• Comfort working in highly dynamic, startup-like environments where priorities shift rapidly.

Nice to Haves

• Experience operating blockchain infrastructure or working on validator teams.
• Familiarity with node setup, chain genesis procedures, or peer-to-peer networks.
• Experience running infrastructure across multiple clouds or bare-metal providers.

Why you might be excited about us

At Figment, we offer an exciting range of competitive benefits designed to support and empower every member of our team:

• 100% remote-first environment. Our flagship office is in Toronto, Canada. We also have additional co-working spaces in New York, London, and Singapore. That means if you want to do your things in the office (if you’re near one), at home, or a bit of both, it’s up to you.
• 4 weeks of PTO that kick in day one, with an additional 1 week of flex days.
• Extended company-paid health benefits that kick in day one.
• Best in class parental leave and flexible arrangements.
• A home office stipend to create a space that you enjoy working in.
• Monthly Wifi reimbursement.
• A yearly Learning & Development budget.
• 401K (US) or RRSP match (Canada).
• Stock Options in the company.
• A competitive bonus (based on company performance) that is distributed bi-annually - we believe that the company’s success should be shared with our employees often
  • For roles listed within the Sales Department, there is instead a competitive commissions structure which will be outlined during your first interview with Figment
• Annual onsite company gatherings and retreats to inspire team bonding, collaboration, and fun!

Other reasons you may love working at Figment

• We are a team of under 200 members, which allows for an impactful contribution from day one.
• We place a strong focus on personal career development to shape a role that fits your goals and interests. Your satisfaction and well-being matter to us, and we’re here to support your ongoing growth.
• Our culture is one of honesty, professionalism and risk taking in a high-growth environment.
• Our team members themselves recommend working at Figment - with an eNPS score of 54 (which is ranked as ‘great’!).
• We are also extremely proud of ranking as one of the top Web3 employers by Talent Titans.

Compensation

One of Figment’s core principles is “Making the Invisible Visible” - ensuring transparency and information sharing in all communication. Figment is committed to transparency regarding pay, benefits, and other compensation types for all internal roles as well as all roles being hired for.

Base Salary: The CAD base salary range for this position is CAD $185,000 - $210,000. The US base salary range for this position is USD $185,000 - $210,000. This range reflects base salary only, and does not include additional compensation or benefits. For candidates in other countries, the pay range will be disclosed upon your first interview with Figment (being a globally remote company, the list of salary ranges would simply be too long to note here!). The range displayed reflects the minimum and maximum range for a new hire across all Canada or the US. A candidate’s specific pay within the range will be determined by various factors including job-related skills, relevant education, and training.

Interview process

At Figment, we try to go above and beyond in making sure that you have the best possible experience interviewing with us. We strive for a smooth, organized, and informative process.

• During your first Recruiter Call, you will be provided with more information about Figment, the position and what to expect for the rest of the interview process. Please be prepared to discuss why you are interested in joining Figment and what excites you about the position and company.
• As we go through the process, we work to make sure that you hear back from us in a timely fashion. If we decide at any point that we’re unfortunately not moving forward, we will give you feedback on why it was not a fit.
• We aim for the entire process to take around 2-3 weeks from initial screen to offer. There can be exceptions on either side of the bell curve here, but as a rule, that’s the time-frame you can expect.

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