Sherlock is hiring a Web3 Project Manager
Compensation: $70k - $100k
Location: Remote
About Sherlock
Sherlock believes that a sound currency and functioning financial system should be basic human rights. Sherlock’s mission is to help create an open, uncensorable financial system that is secure enough for billions of people to trust with their life savings.
Sherlock specializes in providing the world's most important protocols with state-of-the-art, incentive-aligned audit contests, collaborative audits, bug bounties and smart contract coverage.
Sherlock is the only audit provider to offer a full-stack solution to auditing, as well as back audits with up to $2M in smart contract bug bounty coverage.
The best of both worlds approach combines traditional auditing (reserving 1-2 highly talented security experts) with an audit contest approach that gets hundreds of eyes on a codebase and surfaces things that teams of 2-4 can't.
And Sherlock is the only auditor to offer smart contract coverage behind each audit. If activated, it means Sherlock can pay out up to 2M USDC if a bug is missed by Sherlock on the code in scope. Sherlock also includes up to 250k USDC of bug bounty coverage for free after every audit we do. No other security player has more incentive alignment than Sherlock.
Sherlock is the leader in audit contests, running >130 in 2024, and has built a strong reputation through its Sherlock and Blackthorn-branded collaborative audit products. Sherlock is lucky to count the Ethereum Foundation, Optimism, Sky/MakerDAO, GMX and many others as clients.
Join Sherlock's elite team, backed by some of the leading Silicon Valley and crypto venture capitalists including Archetype, Alliance, CoinFund, IDEO, Dragonfly, Spartan, A Capital, Scalar Capital, GSR, LedgerPrime, Maven 11 and Synthetix founder Kain Warwick.
Sherlock's Culture
Sherlock's culture is fast-moving, intense, and not right for everyone. To excel on this team, you should:
- Be mission-focused. Anyone who is in this for reasons other than creating the best worldwide financial system in history will either get too demotivated to last through multi-year bear markets or get too distracted during the frothy bull markets.
- Be willing to work long, hard and smart. If Sherlock has any advantage, it is the willingness to work harder and think with more discipline than anyone else. This includes thinking from first principles about all important decisions and always thinking in tradeoffs and bets.
- Be an owner. You will get ownership in Sherlock after a short time in this role, so you will be expected to act like you are the owner of a Michelin-star restaurant where no effort or detail is too small.
- Be a builder. Everyone at Sherlock is deep in the arena. There are no "idea people" or stuffy management layers at Sherlock; everyone is in execution mode first and foremost and gets their hands dirty.
- Be a customer at all times. The customer is always right and if the customer makes a mistake, it is Sherlock's fault for not making the rules, UI or UX, etc. clear enough. It is too easy to sit behind a computer and build in an echo chamber, so we must experience the customer's viewpoint as often as possible.
- Be a professional athlete. Professional athletes opt into a high-performance, meritocratic culture. This creates an environment that brings out the best in people and rewards each for their respective performance. But it's also an environment where being in the 70th percentile in your role means you will have a short tenure on the team.
- You thrive in a direct, transparent environment. You must be comfortable giving direct feedback to others and receiving direct feedback yourself. "Not ruffling feathers" can come at the expense of moving in a suboptimal direction for too long. Sherlock is extremely transparent internally (and with customers) which means you can get involved in decisions made at all levels of Sherlock.
The Role
Sherlock has worked hard to be in a place where its auditing services are regarded as some of the best in the entire crypto industry. Sherlock regularly finds vulnerabilities that top audit teams miss and is almost never found in a situation where the reverse happens. And Sherlock is the only auditor willing to repay millions of dollars in the case of a missed bug.
However, Sherlock is growing very fast and our customers need a trusted source to take their hand, show them the ropes and guide them through Sherlock's processes. This is where you come in.
Sherlock is a combination of a lot of people and processes. Most of our interactions with customers are text-based. What's missing for customers is a friendly face who can guide them through an audit process successfully and be a resource along the way. This means getting on kickoff and closing calls, checking in with customers every day, and generally ensuring a 5-star experience. If you're serious about applying for this job and you've read this far, please email jack at sherlock dot xyz with 4-sentence answers to these three questions: What does a 5-star customer experience mean in the context of smart contract audits? What have you done to go "above and beyond" in the past? Why should Sherlock choose you over all of the other candidates who will apply for this role?
Your role is simple:
Ensure every collaborative audit at Sherlock results in a 5-star customer experience.
Of course, in practice this involves a lot of skills.
You'll need to be very organized to ensure that no client is left hanging and every process begins and ends when it should. You'll need to be self-motivated to continually check in with customers. You'll need to be proactive to see potential problems and prevent them before they arise. You'll need to feel very comfortable on camera talking to highly technical people like security researchers and CTOs. You'll need to have an extreme level of patience and forgiveness to deliver great experiences to even the most demanding clients.
Day-to-day responsibilities of this role likely include:
- Ensuring a graceful and smooth hand-off of a customer from the sales team to you
- Scheduling, organizing and leading kickoff, check-in and closing calls for customers and the security researchers participating in their audit
- Honing instincts to problem-solve technical issues on the fly and find paths forward with incomplete information
- Tracking and checking in with every active customer to ensure they are clear on next steps and aren't blocked on anything
- Preventing potential issues before they arise
- Prioritizing energy and initiatives to ensure each client has a 5-star experience
Requirements
- Should be 98th percentile in written and spoken English (grammar, punctuation, spelling, sentence structure, etc.)
- Should be motivated by helping others and solving their problems
- Should feel comfortable working with highly technical security researchers and CTOs
- Should be comfortable with GitHub
- Should understand programming basics
- Should understand the basics of crypto and have a strong belief in its future potential
- Should share the cultural values of Sherlock listed in "Sherlock's Culture" above
Nice to Haves
- Strong programming background
- Strong crypto / DeFi background
- Web3 native (follows crypto Twitter and has worked in the crypto space)
Bonus
- Proficiency in Solidity/Rust
- Proficiency in smart contract security
What's in it for you
- Attractive base salary + benefits + potential for tokens/equity
- Flexible time-off policy
- Fully remote and flexible workstyle gives you the autonomy to live and work how you want
- Optional access to shared working space at your local WeWork or equivalent
- Great healthcare including dental
- Multiple offsites each year in places like France, Colombia, Thailand, etc.
- Build connections online and in-person with the world's best crypto founders/CTO/security researchers and learn about cutting-edge technologies
- Root access to the decision-making process/criteria in all areas of Sherlock and working directly with the founders
- Move quickly and get stuff done on a small, elite team that is already making a big impact in the crypto space
- Play a huge role in defining the future of Sherlock and accomplishing the goal of making crypto/DeFi accessible to everyone
Apply Now:
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