OKX is hiring a

Web3 Senior Product Manager, Customer Lifecycle

About the Opportunity

What You'll Be Doing:

• Own consumer experience and communication with users across all lifecycle stages
• Drive focused experimentation and continuous improvement rooted in data with outsized results against customer onboarding, retention, product adoption, advocacy, and expansion goals
• Develop and optimize product and customer journeys based on user personas and user behavior segmentation insight to drive user engagement and revenue.
• Work with cross-functional team to define and deliver product roadmap
• Collaborate with designers and engineers to develop detailed product specification
• Drive global product launches and lead beta programs
• Stay informed of the overall market landscape, including competitors and potential partners
• Monitor key product metrics and continuously improve them through ongoing product iteration

What We Look For In You:

• Solid years of product management, TPM, or software engineering experience
• Prior product experience on growth or gaming with a track record of managing all aspects of a successful product throughout its lifecycle
• Excellent written and verbal communications skills; ability to translate strategy into clear and actionable plans for Product Development, Engineering, Design and Sales
• Ability to understand and assess engineering, design and schedule tradeoffs
• Have an eye for good design and user experience
• Strong analytical, prioritization, and problem solving skills and willingness to roll up one’s sleeves to get the job done
• Comfortable analyzing data and proficient with data querying techniques (e.g. SQL)
• BA/BS technical degree or equivalent;

Nice to Haves:

• Familiar with third-party tools such as amplitude, hubspot, one-signal, braze
• Passion for crypto and blockchain innovations