BitGo is hiring a

Web3 Desktop Support Specialist

BitGo is the leader in digital asset financial services, providing institutional investors with liquidity, custody, and security solutions. In 2020, BitGo launched Prime Trading and Lending, as well as BitGo Portfolio and Tax, providing clients with a full-stack solution for digital assets. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo processes over 20% of all global Bitcoin transactions, and supports over 400 coins and tokens on 14 Blockchains. BitGo’s customer base includes the world's largest cryptocurrency exchanges and institutional investors and spans more than 50 countries. BitGo is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners.

• Maintain and support BitGo's employees in resolving problems with desktops, printers, video conferencing in a Mac and Linux environment
• Manage the repair of broken or defective laptops, printers or other hardware required
• Manage the operations and maintenance of conferencing systems
• Document support and operations processes
• Manage hardware and software inventory
• Manage Yubikey inventory and ensure proper use for IT resources
• Help manage and maintain BitGo networking and wifi setup
• Help manage and maintain the BitGo ansible workstation-config

Requirements

• Familiaritywith various operating systems and platforms
• Resourcefulness and problem-solving aptitude
• Networking knowledge OSI network layers, TCP/IP
• Knowledge of system security and data backup/recovery
• Ability to create scripts in Python, Perl or other languages
• Location: On site in Sioux Falls, South Dakota

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