Anchorage Digital is hiring a

Web3 Member of Product, Client Solutions & Enablement

 

Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the first federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.

 

The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn. 

With the evolving landscape of digital threats and an increasing volume of sophisticated attacks by malicious actors, we have a security policy mandating all new hires complete an in-person onboarding process - no exceptions. Security is our foundation and we prioritize physical identity verification and secure IT setup. While our security and IT logistics require physical presence to protect our infrastructure from sophisticated global threats, this move is equally about our Village culture. We believe that a laptop can be shipped, but our culture cannot.

As a Member of Client Solutions & Enablement on the Product Team, you will be at the forefront of empowering our institutional clients to seamlessly integrate and maximize the value of Anchorage Digital's cutting-edge platform. Your mission is to foster deep partnerships, transforming complex technical challenges into streamlined, effective solutions that drive client success and satisfaction.

You will be instrumental in guiding clients through every stage of their journey, from in-depth onboarding and tailored solution design to providing expert technical support and proactive enablement. By leveraging your product and technical expertise and communication prowess, you'll act as a critical bridge between our clients, product, and go-to-market teams, ensuring our offerings perfectly align with their evolving needs and helping to shape our product roadmap.

This is your opportunity to redefine how financial institutions leverage digital assets by ensuring unparalleled client integration and adoption. You'll play a pivotal role in building a robust ecosystem where our clients not only understand but fully harness the potential of our platform, setting new standards for client success in the rapidly evolving crypto landscape. Join us in revolutionizing how institutions interact with digital assets, ensuring they thrive at every step of their journey.

Technical Skills:

Complexity and Impact of Work:

Organizational Knowledge:

Communication and Influence:

You may be a fit for this role if you have:

Although not a requirement, bonus points if you have:

 

The Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in  the evolving digital asset ecosystem. As a diverse team of more than 600 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy. 

 

Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work—regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.

 

Anchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. “Anchorage Digital” refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation.

 

Protecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here.