Operations Jobs at Crypto.com

About Crypto.com

Crypto.com was founded in 2016 on a simple belief: it's a basic human right for everyone to control their money, data and identity. With over 10 million users on its platform today, Crypto.com provides a powerful alternative to traditional financial services, turning its vision of "cryptocurrency in every wallet" into reality, one customer at a time. Crypto.com is built on a solid foundation of security, privacy and compliance and is the first cryptocurrency company in the world to have CCSS Level 3, ISO27001:2013 and PCI:DSS 3.2.1, Level 1 compliance. Crypto.com is headquartered in Hong Kong with a 900+ strong team.

About the Role:

We are looking for a Product Operations Associate to join our Crypto.com App team to coordinate updates and requests from stakeholders. This is a great entry level position for someone to learn operations and project coordination of running one of the largest finance apps in the world. You will collaborate closely with cross-functional team members to enable new cryptocurrency on our platforms.

Responsibilities:

• Coordinate releases of new cryptocurrency on our Crypto.com products
• Work with different stakeholders to gather requirements for trading parameters
• Use internal operation tools to launch tokens
• Improve upon existing process
• Review escalated issues from customer service and escalate to appropriate stakeholders

What you can expect from us?

• We offer an attractive compensation package working in a cutting-edge field of Fintech.
• Huge responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you
• You get to work in a very dynamic environment and be part of an international team
• You will get to have involvement in developing a brand new product from scratch alongside with a talented team

• The ability to collaborate well with people at all levels
• Familiar with spreadsheets and basic data tracking tools
• An analytical and data-driven work >
• Excellent interpersonal, communication, organization and prioritization skills
• At least 2 years of administrative/operations/project coordination experience or equivalent. We are looking for candidates at multiple seniority levels