Operations Careers at MoonPay

The Compliance team ❤️

As a Compliance Operations Analyst, you’ll join our Compliance Team to understand the risks posed by our customers at onboarding and throughout the customer journey. The ideal candidate is a highly motivated, inquisitive individual with a background in AML compliance, who is extremely customer focused and enjoys solving problems.

What you’ll do 👀

• Support the AML / CFT operational functions at MoonPay
• Conduct Enhanced Due Diligence (EDD) reviews to determine the risk posed to MoonPay by its customers and make recommendations on whether to retain high risk customers while achieving MoonPay’s mission
• Ensure that applications are processed within SLA and to the required standards
• Liaise with customers to collect KYC documents
• Handle and process KYC documents for verification
• Review and approve KYC documents
• Respond to contact requests for information
• Review and monitor transactions to prevent, detect, and identify suspicious activity and remain AML compliant
• Perform AML / CFT investigations, including blockchain analysis reviews
• Identify red flags, suspicious activity, investigate patterns, and work on appropriate solutions
• Ensure customers remain compliant and adhere to the Terms of Use
• Work with our institutional partners to help onboard their own customers
• Conduct sanctions, PEP, and adverse media checks
• Assist MoonPay in meeting its obligations to the appropriate regulatory authorities
• Communicate improvements to product team
• Communicate with and support customer operations team
• Suggest potential avenues for automation
• Help MoonPay implement any changes to its compliance operations framework when new or existing regulation is introduced or updated

You should apply if ✅

• CAMS, CFCS or CFE certification is required.
• A passion for harnessing the power of digital currency and blockchain technology and services built on top of it.
• 2+ years experience at a financial institution, ideally in FinTech.
• Able to work well independently or as part of a team.
• Customer oriented in your approach.
• An innovative and creative mind looking to suggest new solutions to old problems.
• Strong organizational and analytical skills with great attention to detail.
• Excellent written and verbal communication skills in English. Additional languages will be considered an asset.
• First-rate decision making skills, bias for action and sound judgement.
• Ability to maintain a strong operational focus with the capacity to manage time sensitive workflows across competing priorities.
• B.A./B.S. degree; quantitative or technical degree a plus.
• Experience with TRM and/or Chainalysis is a plus.

Research has shown that women are less likely than men to apply for this role if they do not have solid experience in 100% of these areas. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. Skills can be learnt, diversity cannot.

We promote a diverse and inclusive culture at MoonPay.

Logistics 🛠

Unfortunately, we are unable to offer visas of any kind at this time!

Our interview process takes place on Google Hangouts and tends to consist of the following stages:

• Initial screen (20-30 minutes)
• Final interview (90 minutes)

Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance