180 Global is hiring a
Web3 Community Manager

Compensation: $65k - $70k

Location: NY New York US

We are looking for an experienced Community Manager with a passion for memes, crypto, and NFTs for a major snack brand. You are looking to work with a fast-moving team where you learn and absorb new things everyday. You are a self-starter, eager to have ownership in helping grow the community. A background in community management, gaming, social, or crypto (or all of the above!) is preferred.
Main Responsibilities

  • Ensure the community is a safe place that is welcoming to all and free of harm
  • Enforce brand/project policies consistently and fairly, and share input on policies that should be created or amended
  • Surface gaps, vulnerabilities, and risks that need to be mitigated both proactively and reactively
  • Moderate the community on the front lines nearly all day every day to protect our users
  • Actively manage community platform and partner with support to ensure users get answers to their technical and non-technical questions
  • Develop and maintain subject matter expertise across all project products, processes, and policies
  • Escalate trends and needs across the community to broader agency
  • You won't just be on top of industry trends, you will be setting them
  • Ability to work Weekends/nights - understanding that this reflects peak community participation hours
  • Enroll and execute Discord moderator curriculum as distributed by Director of Community Management
  • Provide same day wrap up report, highlighting brand wins, flagging potential risk to the community in addition to providing sufficient handoff notes for the next moderator shift
  • Aggregate and store User Generated Content across all social channels
  • Facilitate and lead engagement in-stream interacting as a brand.
  • Discord server architect

Key Qualifications And/or Experience
  • A positive, collaborative attitude - we like our colleagues and hope you will too!
  • Experience actively participating in many NFT communities
  • Strong communication skills
  • Passionate about memes
  • An ability to work independently and proactively with minimal direction.
  • Strong learning skills, can learn new things in a short time.
  • You enjoy playing games, use Discord, and other social channels on a daily basis.
  • Very organized, great time management skills, and attention to detail.
  • Consistency in responding to messages quickly and comprehensively.
  • Experience using any industry standard bots and moderator tools on Discord, including but not limited to:
    • MEE6
    • Dyno
    • Wick bot
    • Vulcan Authentication
    • Collab.Land
  • Must be in NYC or plan to relocate within a month of hiring.
  • Fluent in navigating gaming communities across TikTok, Twitter and YouTube Shorts
  • Comfortable with presenting community management insights/findings to clients
  • Has an appetite for creative thinking and an understanding of project execution.
  • Bonus qualifications:
    • You're excited to host live 'virtual town halls' with the community.
    • Experience building/moderating Discord servers for brands

The annual salary range for this role is $65,000-$70,000 and may vary depending on the candidate's geographic location and experience. Other compensation includes relocation costs, if applicable.
Benefits for this role include health/vision/dental insurance, 401(k), stock purchase, vacation, sick, and personal days. Also, you will be eligible (approximately 30 days after you commence employment) to participate in all disability, life, travel insurance plans and programs, and retirement plans subject to the terms and conditions of such benefit plans. At 180 Global, we are always excited about meeting great talent. Please don't let our posted ranges keep you from exploring this or any other exciting opportunity within 180 Global.
We look for people who can bring new ideas and fresh perspectives, who can collaborate brilliantly and who want to grow and do things they've never done before. 180 is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our people are the most valuable asset we have. The collective sum of individual differences, life experiences, knowledge, inventiveness, innovation, creativity, self-expression, unique capabilities and talent that our people invest in their work represents a significant part of not only our culture, but also our reputation and creative achievements. We embrace and encourage our peoples' differences in age, color, ethnicity, race, national origin, language, religion, disability, family or marital status, gender identity or expression, sexual orientation, physical and mental ability, political affiliation, socio-economic status, veteran status, and other characteristics that make our people unique.
About 180
For over 20 years, 180 has been creating some of the most famous marketing communications in the world. 180 is where the world's most creatively ambitious people, organizations and brands gather together to create The World As It Could Be. The World As It Could Be is built on three beliefs: the power of fresh perspectives, radical collaboration and making a positive impact on our clients businesses and society. Combined, these beliefs create ideas that get our clients to a better future, faster. 180 operates as a global ecosystem of creativity, headquartered in Amsterdam it has hubs in Los Angeles, New York and MENA (Middle East and North Africa) - flat, fluid and connected. 180 has around 300 employees worldwide, specialized in brand strategy, advertising, content creation, data & analysis, social media, design, and production. For more information, please visit www.180global.com

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Apply now:

Compensation: $65k - $70k

Location: NY New York US

Benefits: Dental Insurance

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