Bitpanda is hiring a

Web3 Specialist, AML & KYC Operations

Who we are  We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks, precious metals and commodities they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.   Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!   Source of Fund & Wealth Investigation: Perform daily, end-to-end reviews of Source of Funds (SoF) / Source of Wealth (SoW) cases (both crypto and fiat) for retail and business customers, applying necessary corrective measures and identifying red flags. Customer Due Diligence: Analyze user financial data and explanations and collect necessary additional documents to perform the Enhanced Due Diligence to assess and mitigate the exposure to higher money laundering risk. Advanced Crypto Risk Investigation & Reporting: Conduct in-depth investigations on complex crypto cases, using specialized tools (i.e., Chainalysis, Elliptic) and OSINT. Prepare comprehensive reports, and escalate cases to the AMLO with recommendations on whether a SAR (Suspicious Activity Report) has to be filed. Transaction Monitoring (TM) & Process Triggering: Conduct regular TM reviews to assess if a follow-up PoF/W request is needed, balancing the overall customer experience with strict adherence to regulatory requirements. Operational Strategy & Enhancement: Provide crucial insights and recommendations for streamlining and enhancing PoF/W and TM processes, proactively participating in projects utilizing new technologies (e.g., AI/ML) to improve AML Operations.

  Who you are: 

At least 3 years of proven success in a similar role, gained in management consulting firms, FinTechs, startups, or VASPs with non-face-to-face customers. Strong knowledge of the AML regulation (e.g. the AML Directives, the FM-GwG, the ESAs AML/CFT Guidelines);  Knowledge of the cryptocurrencies field, with proven experience in digital assets compliance and experience working with at least one investigation tool connected to cryptocurrency transactions (e.g. Chainalysis, Elliptic). Comprehensive understanding of all types of financial crime patterns and of the AML / CTF landscape, with proven analytical and problem-solving skills. 

  Please Note: Preference to work in the early morning shift (7:30 to 15:30). This position is for a Sunday to Thursday schedule.What’s in it for you

Flexibility to work where you thrive – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice. Reward for your impact – Receive a competitive total compensation package aligned with Bitpanda’s pay-for-impact policy, including participation in our stock option plan. Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. Time to recharge – Take extra time off to rest, reset, and recharge, with 3 additional days off in 2026 to prioritise your wellbeing. Continuous learning and growth – Grow your skills and stay ahead in your career with unlimited access to Udemy’s library of online courses at your own pace. Exclusive perks and rewards – Enjoy discounts, rewards, and perks from partners worldwide across life>

       .…and even more location-specific benefits designed to make life at Bitpanda even more rewarding wherever you are.   Above all, you will have the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform. Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills. * These benefits may be adjusted at Bitpanda’s discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).  

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