Coin Market Cap Ltd is hiring a Web3 Technical Support Engineer(Oracle)
Compensation: $79k - $79k estimated
Location: Dubai
Technical Support Engineer(Oracle)
Global / Dubai / Hong Kong / Kuala Lumpur / Taipei / London / Penang / Singapore / Hanoi / Ho Chi Minh
CMC - Tech /
Full-time /
Remote
Apply for this job
Job Description:
1. Provide post-launch technical support for the Oracle project, including troubleshooting, incident resolution, and user training.
2. Respond to technical inquiries, propose solutions, and coordinate with the development team to resolve complex issues.
3. Create operational documentation and knowledge base articles, optimize support processes, and improve customer satisfaction.
4. Monitor system performance and assist with version upgrades and data migrations.
Qualifications:
1. Bachelor's degree or above, with 2+ years of technical support or operations experience. Familiar with Java applications and databases.
2. Proficient in Linux commands, capable of independent log analysis and performance monitoring (e.g., using Prometheus).
3. Knowledge of basic operations. Experience with cloud services (AWS/Azure) support is a plus.
4. Responsible, with strong customer service orientation and ability to work under pressure.
Apply for this job
Apply Now:
Compensation: $79k - $79k estimated
Location: Dubai
Receive similar jobs:
Remote Web3 Customer Support Representative Jobs
| Job Position and Company | Location | Tags | Posted | Apply |
|---|---|---|---|---|
| | Remote | Apply | ||
| | Remote | Apply | ||
| | Remote | Apply | ||
 | by Metana | Info | ||
| | Remote | Apply | ||
| Remote | Apply | |||
 | Remote | Apply | ||
| | Remote | Apply | ||
| | Remote | Apply | ||
| | Remote | Apply | ||
| | Remote | Apply |
Recommended Web3 Customer Support Representatives for this job
Cover Letter / AI Interview⬇