Crypto.com is hiring a

Director, Institutional Sales -LATAM - Crypto Exchange

About Crypto.com

Crypto.com was founded in 2016 on a simple belief: it's a basic human right for everyone to control their money, data and identity. With over 10 million users on its platform today, Crypto.com provides a powerful alternative to traditional financial services, turning its vision of "cryptocurrency in every wallet" into reality, one customer at a time. Crypto.com is built on a solid foundation of security, privacy and compliance and is the first cryptocurrency company in the world to have CCSS Level 3, ISO27001:2013 and PCI:DSS 3.2.1, Level 1 compliance. Crypto.com is headquartered in Hong Kong with a 2000+ strong global team.

For more information, please visit www.crypto.com.

What will make your role exciting

• Define and build your institutional / high-net worth clientele - in the fast-growing crypto & blockchain industry, there are no limits to who your clients are (or could potentially be)!

• You take ownership & lead in flexibly identifying & pitching institutional leads

• Take pride in successes that could come in various shapes - from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before

• Developing the appropriate short-medium-long term sales strategy for team within Crypto Institutional Sales / OTC Sales

• Lead the management of key issues affecting intermediary relationships and manages escalated complex client matters to ensure that the client’s expectations are met and the long term relationship with the client is strengthened

• Develop team to deliver on sales and other "Key Performance Indicators" (KPI) on a regular basis

• Coach, support and develop team members through daily meetings, monthly 1 to 1’s and formal coaching sessions. Build and foster a positive and result driven culture

• Maintaining ongoing contact with institutional clients, keeping track of client feedback and recommending product improvements

• Craft and tailor your products - the journey of bringing traditional financial services products to crypto has just begun: you have a say in tailoring what you pitch to institutional clients

• Beyond OTC trading, you are encouraged to put your creativity & expertise to full use: identify other financial services offerings that may be of interest (e.g., credit, custody) - and you will have the full support of the Crypto.com team to bring a new product into fruition!

What KPIs we track

We will expect a strong candidate to deliver on metrics including but not limited to:

• Number of new clients onboarded
• Volume of client transactions
• Revenue & profit generated

• 10+ years of experience in financial services sales or a highly related field;
• Demonstrable track record of initiating, managing & monetizing relationships with clients or partners (preferably managing OTC trading for institutions) e.g., examples of acquiring institutional clients, driving business results with clients & partners, drafting documentations & agreements;
• Excellent command of professional written & oral English, writing & presentation samples are welcome.

Preferred qualifications

• Crypto-specific experience preferably in sales and/ or with exposure to institutions;
• Exposure to managing multicultural relationships with institutions;
• Demonstrable track record of building and/ or managing a sales team.

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