Crypto.com is hiring a

Web3 Director, Risk Fraud Prevention

Crypto.com was founded in 2016 on a simple belief: it's a basic human right for everyone to control their money, data, and identity. With over 10 million users on its platform today, Crypto.com provides a powerful alternative to traditional financial services, turning its vision of "cryptocurrency in every wallet" into reality, one customer at a time. Crypto.com is built on a solid foundation of security, privacy and compliance and is the first cryptocurrency company in the world to have CCSS Level 3, ISO27001:2013 and PCI:DSS 3.2.1, Level 1 compliance. Crypto.com is headquartered in Hong Kong with almost 3000 employees worldwide team located in offices in Hong Kong, Shenzhen, Singapore, Bulgaria, Malta, UK and Miami, Florida. For more information, please visit www.crypto.com/us.

Role responsibilities:

• Build an in-house fraud prevention / risk team with strong expertise in payments and blockchain fraud prevention.
• Possess extensive knowledge about evolving fraud and money laundering methodologies;
• Manage effectively resources and risk systems to proactively detect and prevent fraud and money laundering activities
• Mitigate direct financial losses and reputational risks by implementing effective fraud control measures.
• Implement existing risk practices and meet group Risk KPI’s, internal and external SLAs.
• Recommend and implement adequate and efficient systems and processes to ensure robust fraud detection and verification mechanisms are in place in accordance with the overall Group Risk strategy.
• Assist in developing and integrating the Group Risk management framework in line with local laws and regulations.
• Lead by example.
• Manage a diverse group of investigation experts and fraud prevention analysts.
• Responsible for all aspects of people management:
  • Recruitment
  • Training
  • Performance management
  • Reward, recognition and motivation
  • Talent management
• Oversee and assist in the development and professional education of the local Risk staff. Offer guidance and share expertise with group members of the Risk Management team;
• Develop and continuously update working schedules, processes and procedures in local Risk Operations;
• Carry out periodical and ad-hoc reporting on team performance and KPIs;
• Establish and maintain effective communication networks with key stakeholders, business partners and peers;
• Act as a point of contact for the local Compliance team inquiries;
• Act as the key point of escalation for any high level issues that affect Risk Operations and deal with these escalations in accordance with Group policies and procedures;
• Work closely with the Group Risk Management teams - Risk Analytics and Projects team, Chargeback management team as well as Risk dedicated product owners;

• Perform other duties as required, including active participation in new developments and ad hoc projects.

• 5+ years of experience in the field of omnichannel fraud prevention, preferably in the fintech or banking space
• Experience working in globally distributed teams;
• Ability to attract, hire and retain world-class talent;
• Ability to empower and develop people;
• Team management experience in a dynamic multinational environment
• In depth knowledge of local and international card issuing, card processing, alternative and traditional payment methods.
• Experience with different transaction and user monitoring vendors and solutions
• Working level knowledge of data analytics tools and solutions
• Excellent organizational skills and capability to handle multiple projects simultaneously;
• Strong analytical and communication skills - verbal and written, integrity, initiative, perseverance, leadership skills, strong ability to follow up, follow through and meet deadlines;

• We offer an attractive compensation package working in a cutting-edge field of Fintech
• Huge responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you
• You get to work in a very dynamic environment and be part of an international team

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)

Apply Now: