Numus is hiring a

Web3 IT Support Engineer

• Network & system administration (including security management, clusters, user account management, onboarding/off-boarding of company’s employees and contractors, backups, e-mail system and other DMZ’s services, including support for office systems and users)
• Provide technical support to end-users, including troubleshooting hardware and software issues
• Roll-out of hardware and software to ensure optimal deployment of resources
• Planning, implementation, support and documentation of the network and computing infrastructure, creating user guides and documenting issues and resolutions
• Management of small to medium-sized projects in accordance with agreed specifications regarding quality and schedule
• Maintain high levels of IT system security and compliance with regulatory standards
• Assistance with technology planning through ongoing research and continuous self-development regarding evolving tools and technologies

• 2+ years experience as a Desktop Support Engineer or similar roles, ideally in a fast-paced environment such as electronic trading
• Hands-on experience with Linux, Windows (and Office 365 apps) and MacOS desktop system administration
• Experience with troubleshooting network and application issues and provide timely resolutions
• Experience with hardware setups, including desktops, laptops, printers, and peripherals
• Experience with password manager solutions such as 1Password
• Practical experience with IdP solutions such as Okta, Google SSO
• Familiarity with MDM technologies such as JAMF
• Knowledge of network protocols and VPN Technologies (IPSec, OpenVPN, etc.)
• Knowledge and understanding of systems and network hardening, as well as security principles and secure authentication methods, such as 2FA and MFA
• Experience with cloud technologies (preferably AWS) is a strong plus
• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
• Self-starter with fluent communication in written and spoken English
• Based in London or Zug, with the ability to travel periodically between our offices

Are you keen to work in a well-resourced startup environment, where your ideas, experience, and drive to find creative solutions makes a difference? We’d like to hear from you.

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