Braintrust is hiring a

Web3 RR Donnelley - Salesforce Marketing Cloud Business Analyst - Direct Hire [Remote]

Required Skills

• Able to apply broad work experience and knowledge when analyzing complex problems.
• Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions.
• Requires excellent written and verbal communication skills necessary to effectively present, explain and negotiate concepts, problems and solutions clearly to multiple audiences.
• Takes initiative, is proactive, anticipates, and completes project assignments in a comprehensive manner while still remembering the details.
• Excellent problem solver with the ability to transition between detailed data and high-level insight.
• Able to mentor junior-level team members in the use of tools and/or systems in the position.

Required Experience

• Minimum 4 year Bachelor's degree in marketing, communications or IT.
• 5-7 years of relevant work experience or demonstrated ability to meet job requirements.
• 5-7 years experience in digital marketing and Salesforce Marketing Cloud.
• Completion of one Marketing Cloud Certification.
• Knowledge of HTML and SQL is preferred.
• Minimum of 3 years of online marketing or client-facing experience.

Responsibilities

• Use diverse professional experience and broad knowledge of both business and technology to analyze and develop integrated solutions to resolve technical or business issues.
• Actively participate and interact with clients to understand business needs, identify the best solution, and architect the processes to meet the needs.
• Conduct facilitated sessions with clients to define detailed business requirements, identify project issues/risks and present alternatives to alleviate or resolve.
• Partner with business architects to assess current capabilities and identify high-level requirements.
• Analyze and design new business processes around requirements definition, information gathering, and consistent documentation methodologies.
• Translate prioritized functional requirements and use cases to designers, develop test plans and system conceptual designs ensuring a clear and concise understanding of requirements.
• Work on multiple client engagements simultaneously with associated team members.
• Review test conditions and expected results for product, performance, and user acceptance testing.
• Continue to build on technical and business knowledge. Seek out innovations in process improvement, better utilization of resources, product enhancements, improved communications, and faster issue resolution.
• Mentor junior-level Analysts in business requirements gathering methodologies and documentation best practices.
• On-call support may be required depending on client needs.
• Travel as necessary.