Bitcoin Depot is hiring a

Web3 Sales Operations Specialist - Charlotte

Bitcoin Depot is seeking a Sales Operations Specialist to provide key information, tools, training, and support to help our sales organization reach their growth goals.

Bitcoin Depot is one of the largest multi-cryptocurrency ATM Networks in the world offering users the ability to buy and sell Bitcoin, Litecoin, and Ethereum instantly at over a thousand locations. Our mission is to provide the most secure, convenient, and fastest cryptocurrency transaction. Our vision is to bring cryptocurrency market to the masses.

Responsibilities

• Single point of contact for sales segment responsible for intake of Account Executive/RVP inquiries and providing operationally sound and customer-focused solutions from inception to resolution
• Acts as owner and liaison between sales and internal departments and external service providers
• Investigates internal opportunities for improvement, determines root cause, and challenges the standard procedure to ensure sustainable processes are achieved and communicated timely back to the various stakeholders
• Subject matter expert (SME) for designated segment with regard to various sales operations initiatives
• New hire onboarding and offboarding process implementation and process improvement
• Location analysis of every store in Bitcoin Depot’s footprint. This includes analyzing individual leads, selecting monthly target sales zip codes, and the rollout strategy for each market.
• Calculate and relay monthly sales payments, referrals, and sign up bonuses to the accounting team.
• Ensure every signed location is prepped for a smooth delivery and install of the kiosk.
• Coordinate kiosk transfers between the sales and operations teams.

Qualifications

• BA/BS degree in marketing, communications, business administration or related field preferred
• Experience working with Customer Relationship Management tools and Salesforce Automation Systems preferred
• Experience with interpretation and creation of reports using various data sources
• Exceptionally organized and detail-oriented
• Excellent written and verbal communication skills
• Ability to exercise good judgment, problem solving ability and resourcefulness
• Experience with Excel and PowerPoint, Google Apps
• Excel in executing, establishing priorities, and meeting swift deadlines in a fast-paced, rapidly changing environment

Benefits

• Competitive Salary
• 401K Matching
• Generous PTO
• Health benefits offered with a company contribution towards premiums
• Wellness benefits
• Casual dress environment when in office
• Monthly company celebrations
• Advancement opportunities based on results
• Weekly catered lunches
• Premium coffee and tea provided by Buckhead Beans

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