Crypto.com is hiring a

Web3 Application Support Engineer - Global Fintech Startup

About Crypto.com:

Crypto.com was founded in 2016 on a simple belief: it's a basic human right for everyone to control their money, data and identity. With over 10+ million users on its platform today, Crypto.com provides a powerful alternative to traditional financial services, turning its vision of "cryptocurrency in every wallet" into reality, one customer at a time. Crypto.com is built on a solid foundation of security, privacy and compliance and is the first cryptocurrency company in the world to have ISO27001:2013 and PCI:DSS 3.2.1, Level 1 compliance. Crypto.com is headquartered in Singapore with a 4,000+ strong team.

For more information, please visit www.crypto.com.

Job Responsibilities Ensure maximum uptime for multiple production systems Provide L1 and L2 application production support to internal users for the trading, data processing, and IT operations Perform system operation and administration tasks, including checking and monitor multiple systems performance on a daily basis Work closely with internal users and external vendors to investigate and resolve production system issues, and communicate system enhancement /bug fix requirements to multiple engineering teams Work with different internal teams to maintain and upgrade the product Job Requirement Prior Experience with providing Tier-1/Tier-2 Support A strong interest in working in crypto, technology and/or financial environments Excellent communication and interpersonal skills Previous experience with programming/scripting languages is preferred A problem solver with a keen eye for detail Help in setting up the support model with the team in long term Provide phone or remote support in the non-office hour in case required Open to working shift hours Experience driving monitoring, alerting and reporting initiatives Experience with third-party IT support ticketing systems is a plus Experience in working on flow of blockchain, trading in crypto/equities/FX is a plus Knowledge of Redis, Relational databases and log queries (Splunk, Sumologic) is a plus Knowledge or experience with AWS / Azure is a plus

Benefits

What you can expect from us?

We offer an attractive compensation package working in a cutting-edge field of Fintech.

• Huge responsibilities from Day 1. Be the owner of your own learning curve.
• The possibilities are limitless and depend on you.
• You get to work in a very dynamic environment and be part of an international team.
• You will get to have involvement in developing a brand new product from scratch alongside with a talented team

Apply Now: