Horizon Blockchain Games is hiring a

Web3 Integration Success Manager

At Horizon, we make web3 easy, fun, and accessible for users and builders.

We have two amazing products to achieve our mission: 

- Sequence, the all-in-one developer platform + smart wallet that makes building web3 games and applications easy.

- Skyweaver, a digital trading card game—powered by Sequence—where players can win, own, and trade their NFT/SFT game items. 

Sequence is poised to accelerate web3 content creation and drive adoption on a massive scale. And, Skyweaver—named 2022’s best blockchain game—is a groundbreaking video game with an unprecedented player-owned economy, novel gameplay, and an already fervent community. 

While the challenge is hard, we find it incredibly fun. And, we have the ingredients to make it happen: a well-capitalized company with some of the best investors in the world, including Brevan Howard Digital, Take-Two Interactive Software Inc., Coinbase, Ubisoft, Polygon, Morgan Creek Digital, Initialized, BITKRAFT, and more; an amazing team of leaders in the web3 space; engineers who have built widely popular open source; a former top McKinsey strategy consultant; gaming industry veterans; and founders who have built and sold successful companies.

You'll get to work with and learn from them all.

Learn more at https://horizon.io/

Responsibilities

• Lead and manage a team of solution engineers dedicated to supporting clients in integrating the Sequence stack into their products
• Oversee the creation and maintenance of comprehensive tutorials, documentation, and other materials to ensure seamless integration of Sequence SaaS products
• Collaborate with the product team to prioritize features that facilitate client integrations and address any issues or concerns
• Ensure that projects seeking support or assistance are promptly assigned solution engineers and receive exceptional customer support
• Continuously monitor the progress of client integrations and provide guidance, feedback, and assistance as needed
• Identify areas for improvement in the integration process and work closely with internal teams to implement changes that enhance the client experience

What You Bring

• At least 5 years of proven experience in SaaS-like products, ideally in a solution management or similar role
• Demonstrated experience leading and managing a team of solution engineers or equivalent technical support staff
• Strong understanding of the technical aspects of software integrations and the ability to communicate complex concepts effectively
• Exceptional project management and organizational skills, with a track record of successfully managing multiple priorities and deadlines
• Excellent interpersonal and communication skills, both written and verbal
• Strong problem-solving and critical-thinking abilities
• A passion for delivering outstanding customer support and helping clients succeed(bonus) Familiarity with the Ethereum ecosystem and web3-related technologies

$120,000 - $150,000 a year

* A chance to deliver massive impact at a small and quickly growing company

* Work on hard, big, meaningful problems that can shift markets

* Competitive salary and equity package

* Accelerate your career by joining at the early stages

* Be part of defining web3, the next generation of the Internet, and creating symbiotic economies where both users and creators share in the value generated by networks

* Work with an outstanding team made of wonderful people who have built and sold successful companies, launched amazing products, and have rich experience in infrastructure, architecture, blockchain, games, finance, investing, strategy, consulting, design, marketing, community, and more.

* Work-life balance unlike the “crunch” culture you find at larger studios

* New PC, and generous allowance for work-from-home setup

* Extensive health benefits for Canadian employees

* We’re conscious about mental health and have modern vacation policies

* We invest in everyone’s personal development

* Learn more about our values and the traits we embody at https://careers.horizon.io/

We are committed to diversity and encourage applicants from all backgrounds, genders and faiths.

While we're building incredible products, we also want to add to our wonderful team and company. The best way to do that is to attract talented folks from all areas and to have their experiences inform their work.