Polygon is hiring a
Web3 Senior Manager - HR Operations & Rewards

Compensation: $36k - $60k *

Location: Dubai

Senior Manager - HR Operations & Rewards

Dubai /
Business / Admin – Human Resources /
Remote Full-time
/ Remote

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What is Polygon?

Polygon is the leading blockchain development platform, offering scalable, affordable, secure and sustainable blockchains for Web3. Its growing suite of products offers developers easy access to major scaling solutions including L2 (ZK Rollups and Optimistic Rollups), sidechains, hybrid, stand-alone and enterprise chains, and data availability. Polygon’s scaling solutions have seen widespread adoption with tens of thousands of decentralized applications hosted, 1.6B+ total transactions processed, 180M+ unique user addresses, and $7B+ in assets secured. Polygon is carbon neutral with the goal of leading the Web3 ecosystem in becoming carbon negative.

We are seeking a talented and experienced Total Rewards & People Operations Manager to join our team in Dubai, UAE. The Total Rewards & People Operations Manager will be responsible for overseeing HR operations for the Dubai entity, ensuring compliance with UAE employment laws and regulations and managing our visa/immigration vendor for global needs. In this position, you will play a critical role in fostering a positive and engaging workplace culture, promoting employee engagement, and ensuring HR compliance while building trust with key business stakeholders.

Key Job Responsibilities

    • Handle work permits, visa support, and documentation, and liaise with government departments and DMCC regulations
    • Assist with overseeing employee file management, onboarding, and exit formalities
    • Manage international transfers coming to Dubai, benefits open enrolment and compensation administration
    • Ensure labor law compliance and conduct reference and background checks
    • Address HR-related queries from employees and provide timely resolution
    • Be the key point of contact for employees based in Dubai and work closely with the People Operations and Talent Recruitment teams
    • Align with all People Team members and vendor partners to ensure smooth HR operations
    • Continuously improve employee experience and process excellence
    • Responsible for managing the day-to-day activities with our immigration vendor
    • Ability to handle ad-hoc project deliverables with fixed timelines as business demands grow
    • Work closely with the Head of Total Rewards and People Operations on projects and business demand

A Day in the Life

    • Be the key point of contact for UAE/Dubai based members
    • Closely work with Total Rewards and People Operations team
    • Address operational tasks, delegated activities, project initiatives (as applicable)
    • Work closely with members and ensure timely resolution of queries
    • Align with all People Team members via meetings, Slack, email, discussions etc
    • Closely work with vendor partners, government departments, compliance teams etc
    • Work alongside best-in-class professionals from over 40 different countries.
    • Performance based bonus structure that is unmatched anywhere in the industry. We combine our profits across desks, teams and offices into a global profit pool fostering a truly collaborative environment to work in.
    • Ownership over initiatives that directly solve business problems.

About the Team

    • We are a diverse global team based out of multiple countries
    • We bring in diverse experience and believe in teamwork, cohesion, sharing responsibility, inclusive approach and best practice sharing
    • We aim to constantly improve member experience and process excellence
    • We would like to welcome a new colleague to oversee the work scope for our new Dubai entity

What you’ll need

    • Hands on experience with HR, Payroll, Benefits, Visa & Immigration, Legal support in UAE/Dubai 
    • Experience working with Govt agencies, Compliance bodies and Legal Counsel
    • Well versed with the UAE Employment, Relocation, Visa, Mobility, compliance guidelines
    • Possess end to end ownership - this person will own engagements end to end, and makes sure a partner's needs are met.
    • Earn Trust (partners & stakeholders) - the ability to build a relationship, earn trust and represent the Polygon brand to our current and prospective partners. 
    • Deliver Results  - this person needs to over-index on results delivered
    • Strategic, innovative problem solver
    • Ability to manage multiple on-going tasks, be flexible to change, adapt to shifting priorities, and complete last minute requests
    • Self-directed, detail-oriented individual with a strong passion to contribute to the team's success
    • Ability to handle confidential and sensitive information with tact, diplomacy, and discretion.
    • Ability to be a self-starter and work independentlyAbility to communicate effectively with all levels, including senior management, on one-to-one basis and in groups
    • Highly organized with an ability to prioritize multiple projects and deadlines
    • A consultative partner to employees and hiring managers on available immigration options, internal guidelines, and education on new or changing policies
    • Work with key stakeholders to strategize of domestic and global employee transfers, temporary assignments, and extended business travel
    • Responsible for managing all inquiries regarding global immigration case status and present available options, including displacement or transfer strategies
    • Consult with internal and external subject matter experts, including management of external immigration attorney relationship relevant to issues affecting employee cross-border movement
    • Conduct 1:1 conversations with employees to ensure they understand immigration terms and requirements
    • Provide “White Glove” Employee Experience
    • Manage administrative duties, such as maintaining Public Access Files, monitoring visa expiration dates, drafting travel letters, etc.
    • Monitor immigration and mobility compliance and risks. Partner with HRBPs, employees and appropriate business leaders to communicate immigration requirements, government procedures, and case processing times
    • Initiate and manage all mobility cases and permanent transfer requests

Preferred Qualifications

    • Experience dealing with UAE visa & immigration process preferred
    • Minimum 5 years of global mobility tax, international relocation, immigration, HR, or related experience
    • Located in Dubai or willing to relocate to Dubai

The goal of the Polygon total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes, the following benefits:

Remote first global workforce
Industry leading Medical, Dental and Vision health insurance fully covered for each employee
*Company matching 401k with 6% match
$1,500 Home Office Set Up Allowance
$2,000 Employee Development Program
Unlimited PTO, with minimum required 10 days off annually for each employee
Book Allowance Program…$200 per year
Company issued laptop

*In certain countries medical, dental and vision is fully covered for any dependents. This is country and plan specific.
Polygon is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Learn More about Polygon

Website | Twitter |  Ecosystem Twitter | Developer Twitter | Studios Twitter | Telegram | Reddit | Discord | Instagram | Facebook | LinkedIn

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Compensation: $36k - $60k *

Location: Dubai

This job is closed

Benefits: Pto, 401k, Medical Insurance

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