HR Jobs in Web3

People Operations Manager
Location: Remote (U.S. required)

About Confusion Capital:

Reserve is a cryptocurrency project, patiently leading the asset-backed currency revolution. We want money that doesn't inflate like USD, but isn’t volatile like Bitcoin. Our approach is to bundle stocks, bonds, gold, real estate, and more into an index, and use that as money. That’s why we built the Reserve Protocol - to let anyone deploy a token that is issuable and redeemable for a basket of any other tokens. Today, the protocol is best used for bundling DeFi assets together to create yield-bearing USD stablecoins and indexes of cryptoassets. As more real world assets are tokenized, we believe the protocol will enable new asset-backed currencies that are mostly or fully independent of fiat money. You can learn more about the vision and the Reserve team here.

Confusion Capital is a foundation-like entity supporting the Reserve ecosystem. Operating as a treasury management organization, Confusion Capital provides for operations, grants, research, and other public good funding in support of the Reserve Protocol. 

Confusion Capital is seeking a People Operations Manager to own and operate our HR function. In this role, you’ll work directly with leadership to create and operate systems that support a globally distributed team, ensuring our expanding team thrives in a remote-first environment. 

This role is within Confusion Capital, but would also support ABC Labs, the company that leads development of the Reserve smart contracts and taking Reserve to market in DeFi.

Key Responsibilities:

• New Employee Onboarding: Manage RPO provider and outside agencies; design and implement comprehensive onboarding programs to ensure seamless integration of new hires.​
• Employee Relations: Serve as a trusted advisor to employees and leadership on HR-related matters; address employee concerns with empathy and professionalism; foster a positive and productive workplace culture.​
• Compliance & Policy Development: Ensure compliance with federal, state, and local employment laws; develop and update HR policies and procedures; maintain employee records in accordance with legal requirements.​
• Benefits & Compensation: Administer employee benefits programs; conduct market research to ensure competitive compensation structures; manage payroll processes in collaboration with finance.​
• Culture & Engagement: Plan and execute initiatives to promote employee engagement and well-being; facilitate team-building activities and events.​

Preferred Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field.​
• 3–6 years of HR experience, preferably in a startup or high-growth environment.​
• Comprehensive understanding of HR best practices and employment laws.​
• Excellent interpersonal and communication skills; ability to build relationships across all levels of the organization.​
• Proficiency in HRIS and Google Suite, Notion; experience with remote collaboration tools.​
• HR certification (e.g., PHR, SHRM-CP) is a plus.​