Figure is hiring a

Web3 Senior Product Manager, Marketplace Onboarding Experience

About Figure

Figure is transforming the trillion dollar financial services industry using blockchain technology.

In three short years, Figure has unveiled a series of fintech firsts using the Provenance blockchain for loan origination, equity management, private fund services, banking and payments sectors - bringing speed, efficiency and savings to both consumers and institutions. Today, Figure is one of less than a thousand companies considered a unicorn, globally.

Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. The team is composed of driven, innovative, collaborative, and curious people who love architecting ground-breaking technologies. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation.

Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the FinTech space!

Forbes America’s Best Startup Employers

Forbes Top 50 Blockchain Companies

Figure Series D Announcement

About the Role

We’re looking for a Product Manager to join our growing Marketplace team and own the Onboarding Experience for our consumer and institutional investor user bases. As a Product Manager, with in-depth AML/KYC expertise, you will play a major role in providing a premier onboarding experience at scale.

What you will do

• Create and lead the product roadmap for onboarding of Figure’s user base consisting of individual and institutional investors
• Be responsible for the first-time user experience on Figure’s blockchain-enabled digital marketplace
• Synthesize feedback from investors and internal stakeholders into deliverable product improvements
• Own onboarding metrics, identifying key trends and conversion opportunities, and present findings to the leadership team
• Analyze the product workflow to predict and mitigate complex issues, and develop creative and practical, scalable solutions to streamline onboarding efforts
• Clearly define and communicate strategy, priorities, and key performance indicators with all stakeholders
• Drive new feature development from start to finish - write specs, work cross-functionally with design and engineering, launch features, analyze results, synthesize learnings, and iterate
• Navigate evolving regulatory environment, ensuring the appropriate positioning of the product platform for Figure’s user base
• Work cross-functionally with the Design, Engineering, Data, and Marketing teams to align product efforts across the company

What we look for

• 3-5 years working on a Product Team for a FinTech company
• Bachelor’s degree or equivalent
• Experience serving individual and institutional customers in a traditional brokerage, asset management, or trading context
• Deep expertise in KYC/AML processes and requirements for individual and institutional customers
• Proven history of successfully managing and delivering large, cross-functional projects on time and with high quality
• Excellent communication and presentation skills
• Self-starter with a strong business intuition
• Strong organizational skills and attention to detail
• Ability to represent the firm professionally with internal and external contacts including product demos
• Collaborative Approach: You are a team player with the ability to work effectively in a team or independently
• Strong Analytical Skills: You can look at a complex set of data or user research learnings, synthesize them, and make them accessible to engineers, designers, and executives
• Customer-first Mindset: You obsess about how to make product experiences intuitive and ensure that you are prioritizing the customer’s best interest in product decisions
• Strong Design Sense: You have a high bar for quality product, and can work through design challenges to make a great product
• Technical Chops: You speak intelligently with engineers and know how to build incrementally with a focus on the future
• An Analytical Approach: You can properly evaluate the success or failure of features and use data to guide next steps

Benefits and Perks

• Competitive salary and growth opportunities
• Company quarterly performance based bonus
• Equity stock options package
• Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents
• Employer funded life and disability insurance coverage
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Up to 12 weeks paid family leave
• In office, remote, and hybrid work location options
• Home office and technology stipend for those working outside of a traditional office more than 75% of the time
• Flexible time-off plan to empower employees to take the time off that they want and need
• Continuing education reimbursement
• Routine Team swag deliveries!

Depending on yourresidential locationcertain laws might regulate the way Figure manages applicant data.California Residents, please review ourCalifornia Employee and Prospective Employee Privacy Noticefor further information.By submitting your application, you are agreeing andacknowledgingthat you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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