OpenSea is hiring a

Web3 Social Media Associate, CX

OpenSea is the first and largest marketplace for non-fungible tokens, or NFTs, which are digital goods endowed with property rights. Applications for NFTs include collectibles, gaming items, domain names, digital art, and many other items backed by a blockchain. NFTs have brand new properties that go beyond traditional digital items: they’re unique, provably scarce, liquid, and usable across multiple applications. At OpenSea, we're excited about building a brand new economy from the ground up based on true digital ownership and are proud to be recognized as Y Combinator's #26 ranked top private company.

When hiring candidates, we look for signals that a candidate will thrive in our culture, where we default to trust, embrace feedback, grow rapidly, and love our work. We also know how critical it is to celebrate and support our differences. Employing a team rich in diverse thoughts, experiences and opinions enables our employees, our product and our community to flourish. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

As a Social Media Associate specializing in Customer Experience, you'll help field customer contacts from various social media platforms and represent OpenSea as you interact directly with our customers to resolve support issues. You will work with an exceptionally driven, customer-obsessed team. You will act as an evangelist in the leading edge of this growing industry.

A passion for social media and customer service is essential for success in this role. You should have excellent written and verbal communication skills and be able to easily build rapport with customers.

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