Customer Support Jobs at Crypto.com
There are 84 Web3 Jobs at Crypto.com
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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Crypto.com | Singapore, Singapore |
| |||
Crypto.com | Singapore, Singapore | $81k - $84k | |||
Crypto.com | Seoul, South Korea | $81k - $84k | |||
Crypto.com | Seoul, South Korea | $81k - $84k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Crypto.com | Sofia, Bulgaria | $36k - $72k | |||
Crypto.com | Sofia, Bulgaria | $13k - $85k | |||
Crypto.com | Sofia, Bulgaria | $13k - $85k | |||
Crypto.com | Sofia, Bulgaria | $13k - $85k | |||
Crypto.com | Sofia, Bulgaria | $22k - $31k | |||
Crypto.com | Sofia, Bulgaria | $22k - $31k | |||
Crypto.com | Sofia, Bulgaria | $22k - $31k | |||
Crypto.com | Sofia, Bulgaria | $22k - $31k | |||
Crypto.com | Sofia, Bulgaria | $13k - $85k | |||
Crypto.com | Sofia, Bulgaria | $22k - $31k | |||
Crypto.com | Miami, FL, United States | $36k - $72k |
This job is closed
As an Application Security Support, you will play a role in supporting and guiding our users in adhering to our DevSecOps standards. This role requires you to be proactive to ask the right questions and be patient with our internal users.
Background
No security practitioner wants to work in a company that no hacker would bother to hack. Crypto.com is a Crypto-currency company with our own Crypto Wallet, Exchange, and various Blockchain Technologies and all these are attracting top-notch hackers around the world to try to attack our system 24x7.
To keep up with the fast pace of the software development release cycle, the Application Security and DevSecOps team is expanding and hiring talented security professionals to join us and protect the company.
For more background information about the company, please visit our website https://crypto.com
Responsibilities:
- Designing, implementing and maintaining the onboarding workflows for new users.
- Assist in security administration activities including but not limited to access control, platform maintenance, troubleshooting of issues, handle enquiries from internal users etc.
- Provide security key (Yubikey) support to internal users including but not limited to troubleshooting of issues, new systems integration process, documentation etc.
- Keep up with new features in our existing security platforms and evaluate their usefulness to our organization.
- Communicate with internal users to ensure they have completed their onboarding tasks and collect feedback for improvements. Follow up with users to resolve issues during onboarding.
- Minimum 1-3 years of hands-on IT operations experience in a fast paced working environment. Having experience with SAST, DAST and SCA tools is a plus.
- Experience with Yubikey support and debugging.
- Have a mindset to automate workflows to reduce toil.
- Experience with support ticket management.
- Experience with CI/CD tools and pipelines.
- Capable of scripting automation if required.
- Working in a well-organized team and be able to learn how to protect an Enterprise and ship secure applications at a fast pace
- New challenges every day, but still be able to enjoy work-life balance
- Have exposure to many cutting edge technologies in the industry
- Flexible working environment with adjustable work from home arrangements