Analyst Web3 Jobs in Japan

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KYC/KYB Analyst

Japan, Tokyo
Customer Support – Customer Experience /
Full-time: Remote /
Remote

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Responsibilities

    • Handle and review all enquiries raised by clients regarding client onboarding (Individual/Corporates).
    • Manage personal workload and priority items and ensure timely escalation of key risks/issues to managers.
    • Work closely with the stakeholders (Front Office, Compliance, Product etc) and assist clients as required, to obtain all necessary supporting evidence to fulfill KYC/KYB due diligence.
    • Monitor, document and escalate unusual activities or AML flags.
    • Participate in internal and external training programs related to AML / CFT and other subjects that may form part of the day to day work requirements.
    • Liaise with team members across the country and region to facilitate knowledge sharing.
    • Any general administration and ancillary activities as may be required and related to the above functions in accordance with the business requirements of the Company.

Requirements

    • At least 3 years directly related experience in a Customer Support / KYC/KYB operations /Onboarding/ Compliance role with substantial knowledge of relevant rules and regulations and the day-to-day compliance affairs.
    • Good knowledge on provisions of local laws, directives, regulations and otherwise standards applicable to subject persons and knowledge of upcoming regulation of virtual currency policies is a strong plus.
    • Good proficiency in conducting risk assessments, trigger reviews and enhanced due diligence.
    • Proficiency in compliance applications such as World-Check, Liquid, Refinitiv etc.
    • Strong sense of accountability and ownership over the end-to-end client onboarding process (knowing different entity types is a plus).
    • Self-motivated, ability to multitask and work effectively under pressure and stress.
    • Detail-oriented with a strong controlled mindset and time management skills.
    • Fluency in English and Japanese is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage.
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