Writer Jobs in Web3

TON Foundation is a non-profit organization which supports the growth of TON Blockchain and its ecosystem. Founded in Switzerland in 2023 and backed by a global community, the Foundation funds and empowers developers, creators, and businesses through grants, technical resources, and strategic partnerships. It supports protocol development and ecosystem expansion but holds no authority over TON itself. The Open Network (TON) runs on decentralized, open-source software, welcoming contributions from all and remaining independent of central control.

Responsibilities

• Own conceptual overviews, How-tos, References, and Tutorials for TON developers.
• Own information architecture and page taxonomy (Diátaxis across Tutorials / How-tos / Concepts / Reference) and drive redirects/IA changes as the single source of truth.
• Lead a documentation roadmap with prioritized epics, resourcing, and clear completion criteria for each initiative.
• Establish release gates and governance (CODEOWNERS, review SLAs, "doc-as-code," branch protections) to prevent drift.
• Extract technical details, validate behavior, and build deep expertise across the TON stack through collaborations with Engineering and Product teams.
• Translate advanced concepts into clear, accurate, audience-appropriate content.
• Tailor depth and examples to different experience levels; ensure correctness and consistency.
• Maintain and evolve style guides, templates, and quality checks for consistency and correctness.
• Evaluate and improve docs-as-code workflows (build, test, preview, publish).
• Gather and analyze developer feedback; prioritize and ship improvements.
• Help translate advanced TON concepts into diagrams, code samples, and short videos.
• Track emerging documentation patterns and incorporate them into our strategy.
• Apply SEO best practices to increase content visibility and adoption.
• Set documentation OKRs and KPIs (quickstart completion, search exits/zero-result queries, doc PR time-to-merge, "last reviewed <90 days") and report them monthly
• Publish production-grade patterns and reference architectures (e.g., Mini App + TON Connect + contracts + indexer/webhooks) with diagrams, repos, and checklists.
• Own changelog/deprecation/versioning (breaking-change comms, migration guides, deprecation banners, redirects) and instrument docs for outcomes (telemetry from CTAs, snippet tests, link checks).

Qualifications

• Proven experience creating documentation for developer products.
• Proficiency with Markdown/MDX, OpenAPI/Swagger, static site generators, Git/GitHub.
• Ability to quickly learn complex technical concepts and translate them into clear, precise documentation with attention to accuracy, consistency, and readability.
• Comfortable working with engineering and product teams to gather technical information, define content structures, and create visuals.
• Proactively identify gaps, anticipate use cases, and advocate for fixes that reduce developer friction.
• Self-directed, inquisitive, able to move projects forward amid ambiguity.
• Manage multiple priorities while maintaining high standards.

TON Foundation is an equal opportunity employer.