Swan is hiring a

Web3 Sales Strategy & Operations Manager

The Company

Swan is a leading Bitcoin-only financial services company supporting individuals and companies throughout their Bitcoin journey. We hire passionate Bitcoiners who want to work with a self-motivated and fully distributed startup team.

The Role

Swan is seeking a highly skilled and motivated Sales Strategy & Operations Manager to join our team and support the leadership team in driving our sales initiatives to new heights.

Your responsibilities

1. Sales Strategy and Planning
   • Collaborate with the CRO and marketing team to develop and execute comprehensive sales strategies aligned with Swan’s business objectives, with a specific focus of driving Bitcoin adoption.
   • Utilize your expertise in Bitcoin and knowledge of financial markets to identify new growth opportunities, target market segments, and develop effective go-to-market strategies.
   • Manage campaign planning, messaging, training, and lead management processes to drive customer acquisition and revenue growth.
   • Collaborate with the marketing team to develop sales collateral, playbooks, and training materials that resonate with Bitcoiners & Soon-to-be-Bitcoiners and effectively communicate the benefits of Swan products and services.
2. Sales Team Support and Enablement
   • Develop and refine sales processes, methodologies, and workflows to maximize efficiency, streamline operations, and accelerate sales cycles.
   • Identify and implement tools and technologies that enhance sales productivity, enable accurate forecasting, and drive pipeline visibility.
   • Coordinate with the marketing team to ensure timely delivery of qualified leads, optimize lead routing processes, and provide feedback on lead quality and conversion rates.
3. Sales Analytics
   • Develop and maintain comprehensive sales analytics and reporting frameworks to track performance, identify trends, and measure the effectiveness of sales initiatives in the Bitcoin and financial markets.
   • Provide regular reports and insights to the CRO, marketing team, and executive leadership, highlighting key metrics, performance indicators, and actionable recommendations.
   • Conduct deep-dive analysis on sales data to identify patterns, customer behavior insights, and opportunities for revenue optimization.
4. Cross-functional Collaboration
   • Foster strong relationships with internal stakeholders, particularly the marketing team, to ensure alignment of sales and marketing strategies.
   • Act as a liaison between the sales team and other departments, facilitating effective communication, knowledge sharing, and collaboration.

Skills and experience that will help you succeed

• The ideal candidate is a Bitcoin expert with deep knowledge of financial markets, macroeconomics, and Bitcoin fundamentals.
• Proven experience in sales strategy and operations or a similar role within the fintech, wealth, or technology industry.
• Strong understanding of wealth and financial markets, including market dynamics, trends, and regulatory considerations related to Bitcoin.
• Required to work US timezones, but can be based anywhere.

Here's a bit about our culture

• We’re a growing team: Fully distributed across the world, Slack and video conferencing are huge here.
• We’re very flat: Leadership is desired and encouraged; we hire people who care about the product they are working on.
• We’re Bitcoiners: We find solutions that encourage Bitcoin principles. Many of us pull double duty alongside our main job, producing content for Bitcoin newsletters, podcasts, social audio platforms, and YouTube shows, and spend some of the day on Twitter educating the masses. We love Bitcoin, and it comes through in our daily chats, meetings, and actions.

Join us, become a Swan!