bloXroute Labs Jobs

There are 27 Web3 Jobs at bloXroute Labs

bloXroute is the leader in mempool services, block streaming and Defi performance. BDN and DeFi trading tools propagates blockchain transactions fast. Ethereum mempool API, BSC, Polygon and more.

Receive emails of bloXroute Labs Jobs
Job Position Company Posted Location Salary Tags

bloXroute Labs

Tel Aviv, Israel

$36k - $81k

bloXroute Labs

Tel Aviv, Israel

$87k - $100k

bloXroute Labs

Chicago, IL, United States

$105k - $228k

bloXroute Labs

San Francisco, CA, United States

$74k - $75k

bloXroute Labs

Chicago, IL, United States

$87k - $168k

bloXroute Labs

Tel Aviv, Israel

$87k - $87k

bloXroute Labs

Chicago, IL, United States

$84k - $90k

bloXroute Labs

Tel Aviv, Israel

$74k - $120k

bloXroute Labs

Remote

$72k - $100k

bloXroute Labs

Chicago, IL, United States

$90k - $150k

bloXroute Labs

Tel Aviv, Israel

$74k - $120k

bloXroute Labs

Tel Aviv, Israel

$26k - $61k

bloXroute Labs

New York, NY, United States

$85k - $120k

bloXroute Labs

Tel Aviv, Israel

$63k - $120k

bloXroute Labs

Tel Aviv, Israel

$87k - $87k

bloXroute Labs

Remote

$72k - $100k

bloXroute Labs

Singapore, Singapore

$72k - $120k

bloXroute Labs

Remote

$72k - $110k

bloXroute Labs

Tel Aviv, Israel

$77k - $87k

bloXroute Labs

Tel Aviv, Israel

$58k - $75k

bloXroute Labs

San Francisco, CA, United States

$81k - $100k

bloXroute Labs

Chicago, IL, United States

$54k - $65k

bloXroute Labs

Tel Aviv, Israel

$72k - $100k

bloXroute Labs

San Francisco, CA, United States

$32k - $54k

bloXroute Labs

Tel Aviv, Israel

$43k - $60k

bloXroute Labs
$36k - $81k est.
Tel Aviv, Israel
Apply

Support Escalation Engineer

Tel Aviv, Israel
Engineering /
Full-Time /
Remote

Apply for this job
ABOUT BLOXROUTE 

bloXroute is the "Flash Boys" for DeFi. It created the first and only high performance blockchain distribution network (BDN) with the best solution for Ethereum, BSC, and Polygon. The bloXroute BDN and DeFi trading tools allow its users to win at crypto trading. The BDN utilizes a global network of servers optimized for network performance.  Nodes access this network through open source gateways and users can access it through the bloXroute public-API. 

The BDN network propagates blockchain transactions and blocks closer to the speed of light. It provides traders with the speed and reliability required for crypto transactions. bloXroute is the leader in mempool services, block streaming and anything Defi performance. The BDN also allow blockchains to scale by speeding the time it takes to communicate the current state. The BDN fast communication reduce the blocks’ size and frequency limits. This is true for all consensus mechanisms, including Proof of Stake, Proof of Work, and DAGs.

At bloXroute, we consistently push the boundaries of MEV, pioneering new markets and collaborating closely with industry makers to unlock previously unattainable opportunities.

Our MEV services are dedicated to equipping DeFi searchers and market makers with cutting-edge tools. Our mission is to empower users on Ethereum, BNB, and Polygon by ensuring they maintain a competitive edge in the ever-evolving landscape of MEV.

Our Team takes pride in crafting enterprise-level solutions at lightning speed, prioritizing nanosecond-level optimization to achieve the fastest time to market. We thrive on the pursuit of perfection beyond the millisecond.

We encourage you to apply even if you don't match all of the qualifications listed.

bloXroute is seeking an experienced Support Escalation Engineer. This role is crucial in addressing and resolving complex technical issues escalated from the first level of support. Leveraging your deep technical expertise and excellent problem-solving skills, you will ensure that our customers receive timely, effective, and professional support. Your role will involve close collaboration with our engineering teams to diagnose and troubleshoot software issues, making your contribution vital to our commitment to customer satisfaction and product excellence.

Responsibilities

    • Serve as the point of escalation for complex technical issues, providing advanced troubleshooting support to resolve customer problems
    • Collaborate with Engineering, Product, and other teams to identify, prioritize, and resolve product or service issues
    • Analyze patterns of customer issues and contribute to root cause analyses to improve product quality and the customer experience
    • Document solutions and create support materials to enhance customer and internal teams‚Äô knowledge base
    • Drive product improvements by providing feedback to engineering teams and product management, based on customer experiences and challenges

Requirements

    • 5+ years Experience in software development, with a strong background in technologies such as Golang, Python, C/C++, Assembly, JavaScript/TypeScript, Java/Kotlin, Solidity, Rust, and Elixir
    • Expertise in information security and privacy, cryptography, blockchain technology, digital forensic analysis, reverse engineering, and security audits
    • Proven track record of successful problem-solving and technical troubleshooting
    • Excellent communication skills with fluency in English
    • Ability to work collaboratively in a fast-paced, team-oriented environment
    • Bachelor‚Äôs degree in Computer Science or related field
BENEFITS

bloXroute Labs offers competitive salaries, stock options, healthcare benefits, 401k plan with an employer match, flexible PTO, and remote work. We built a highly skilled team of business and engineering minds who are working on innovative, challenging and complex projects.
Apply for this job
⬇
Apply Now