Senior Careers at Chainalysis

Our growing team of UX Researchers impact both experience and product strategy through a deep and rigorous understanding of our users. We’re building UX Research as a core capability at Chainalysis – come join us.

In one year you’ll know you were successful if…

• You led all aspects of critical research efforts that furthered our understanding of the user and informed experience or product strategy.
• You contributed to shaping how the org develops UX Research as a core competency.
• You built strong relationships with cross-functional partners by being an adaptable and empathetic collaborator.
• You’ve educated partners and teams on “what good looks like” when it comes to thoughtful and rigorous UX Research.
• You demonstrated an experimental, creative, and persistent approach to creating an impact through research.

A background like this helps:

• Track record of leading UX Research using a variety of methods (including qualitative interviews, surveys, field research, and usability testing).
• Devotion to excellence along every step of the research process alongside the ability to communicate trade-offs when faced with constraints.
• Experience designing, analyzing and communicating impactful research in an agile, earlier stage product development process.
• Inherent interest in shaping emerging UX Research processes and resources.
• Comfortable in environments where thorough documentation and over communication are critical – especially when collaborating with remote colleagues in different time zones.
• Passion for asking the right questions and ability to explore all available resources to formulate solutions to complex problems.
• Entrepreneurial mindset and exceptionally proactive about guiding strategic thinking in a greenfield, innovative product space.
• Experience broadly socializing UX Research findings, best practices, and a user-centric approach throughout an organization.
• Demonstrable portfolio or reports of past work that showcase excellent storytelling skills and a breakdown of your research planning, process, and decisions.
• You value (and are excited about contributing to) a team culture that values authenticity, candidness, growth, and fun.

Bonus points:

• UX Research experience with a complex domain space (such as Enterprise SAAS, FinTech, or cryptocurrency).
• Natural interest in blockchain technology.
• High-growth startup environment experience.
• Some experience with mixed-methods UX Research.
• Experimental attitude towards the latest UX Research tools and methods.
• Master’s degree or PhD in a related field.

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We encourage applicants across any race, ethnicity, gender/gender expression, age, religion, ability, experience and more. We can’t wait to meet you.