Analyst Web3 Jobs in South America
95 jobs found
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Job Position | Company | Posted | Location | Salary | Tags |
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Worldcoin | Buenos Aires, Argentina | $41k - $81k | |||
Crypto.com | Sao Paulo, Brazil | $87k - $101k | |||
Bitfinex | Sao Paulo, Brazil | $64k - $84k | |||
Binance | South America |
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Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
MoonPay | Colombia | $41k - $55k | |||
Binance | South America |
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Binance | South America |
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P2P.org | Lima, Peru | $32k - $92k | |||
Binance | South America |
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Blockchain.com | Bolivia |
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Blockchain.com | Bolivia |
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Blockchain.com | Bolivia |
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Binance | South America or North America |
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Amun 21Shares | Brazil | $48k - $60k | |||
Binance | Sao Paulo, Brazil |
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Worldcoin
$41k - $81k estimated
This job is closed
About the Role:
- Investigate, troubleshoot and resolve customer issues across multiple channels, including ticketing and social media.
- Communicate effectively and empathetically with internal and external stakeholders.
- Be the escalation point for complex user issues and work with product and engineering teams to resolve bugs and incidents.
- Collaborate with our BPO partners to resolve support incidents, escalations and ensure their work meets quality standards.
- Proactively drive impactful changes across workflows, policies, and tools by partnering with external support teams and cross-departmental teams.
About you:
- Spanish and English proficiency is required
- 2+ years of relevant support analyst experience for a technology company, start up, blockchain, crypto or similar industry
- Excellent written and verbal communication skills
- Experience working with Zendesk, Salesforce or another similar CRM platforms
- Organizational skills and the ability to track multiple projects
- Basic Excel/Sheets skills required
- The ability to wear multiple hats and work in a fast paced and changing environment