Crypto.com is hiring a

Web3 Talent Acquisition Manager - Call Centers

Remote Work Opportunity, Relocation Not Required

About Crypto.com

Crypto.com was founded in 2016 on a simple belief: it's a basic human right for everyone to control their money, data and identity. With over 10+ million users on its platform today, Crypto.com provides a powerful alternative to traditional financial services, turning its vision of "cryptocurrency in every wallet" into reality, one customer at a time.

For more information, please visit www.crypto.com.

About the role

We are searching for the right candidate to join our Talent Acquisition team to support the growth of our Call Centers in North America. To help make Crypto.com as one of the best places to work, you will work closely with our leadership team while executing our HR & Talent Acquisition strategies and initiatives. The Talent Acquisition Manager Recruiter will be tasked with helping to manage the staffing and recruiting efforts for our Call Centers in North America.

The ideal candidate should be passionate about recruiting operational excellence and leading change at scale through the talent acquisition process. The Talent Acquisition Manager will be a “player-coach” and be responsible for managing the talent acquisition process from sourcing through onboarding while project managing the entire recruiting pipeline for our Call Centers. This is an excellent opportunity for someone looking to broaden their recruiting experience and enhance their project management skills in a goal oriented, fast-paced, high growth startup environment.

Responsibilities

• Support of Crypto.com’s talent search and engagement strategy, including Employer Branding as well as end-to-end talent acquisition process from sourcing to onboarding
• Manage recruitment timeline, and meet the defined hiring KPI and objectives
• Work with Talent Acquisition team define the profiles and scope of responsibilities for specific roles based on immediate organization needs, as well as design and implement winning sourcing strategies to fill critical positions
• Successfully manage talent searches on a predefined timeline, set benchmarks and metrics, identify bottlenecks, as well as understand how to prioritize in a fast-paced environment, with tight deadlines
• Execute and support recruitment and onboarding activities in a timely and effective manner
• Be an active member of the HR partnership; sharing insights on organizational structure, recruitment strategy and HR plans with management
• This role will focus on High-Volume recruiting for our call centers and will manage a team composed of internal recruiters and RPO recruiters.

• 5+ years of high-volume recruiting, preferably in support of Call Center staffing.
• Demonstrable experience of full life cycle high-volume recruiting.
• Experience managing a team of recruiters.
• Ability to learn about new markets quickly and to run a thorough and high-quality search process, including leadership candidate research, outreach, engagement, evaluation, and presentation.
• Good understanding of employment laws and related policies.
• Passionate about Technology, Disruptive models, Organizational Culture, and Talent Management.

• We offer an attractive compensation package working in a cutting-edge field of Fintech.
• Company Paid Medical Benefits.
• 401k plan with company match, no vesting period.
• Huge responsibilities from Day 1.
• Be the owner of your own learning curve.
• The possibilities are limitless and depend on you.
• You get to work in a very dynamic environment and be part of an international team.

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