Crypto.com Jobs in Sofia, Bulgaria

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Job Position Company Posted Location Salary Tags

Crypto.com

Sofia, Bulgaria

$84k - $90k

Crypto.com

Sofia, Bulgaria

Crypto.com

Sofia, Bulgaria

$63k - $100k

Crypto.com

Sofia, Bulgaria

$90k - $102k

Crypto.com

Sofia, Bulgaria

$94k - $144k

Crypto.com

Sofia, Bulgaria

$91k - $150k

Crypto.com

Sofia, Bulgaria

$81k - $114k

Crypto.com

Sofia, Bulgaria

$82k - $92k

Crypto.com

Sofia, Bulgaria

$67k - $75k

Crypto.com

Sofia, Bulgaria

$81k - $86k

Crypto.com

Sofia, Bulgaria

$107k - $124k

Crypto.com

Sofia, Bulgaria

Crypto.com

Sofia, Bulgaria

$80k - $87k

Crypto.com

Sofia, Bulgaria

$115k - $180k

Crypto.com

Sofia, Bulgaria

$90k - $110k

Crypto.com
$84k - $90k estimated
Sofia, Bulgaria
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Technical QA, Bulgaria

Sofia, Bulgaria
Operations – Operations Delivery Management /
Full-time /
Hybrid

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Job Responsibilities:

    • Evaluate and uplift the quality of existing products, identifying and resolving deficiencies;
    • Proactively suggest product enhancements based on thorough analysis;
    • Drive improvements in product quality for elevated customer experiences;
    • Assess and optimize the performance of AI and Machine Learning models;
    • Systematically document, prioritize, and address testing anomalies and defects;
    • Develop and oversee a robust Quality Planning strategy;
    • Collaborate with the Product Development team for seamless project delivery;
    • Identify and alleviate bottlenecks in quality assurance processes;
    • Spearhead continuous improvement projects and quality data collection;
    • Establish and track key KPIs for product quality;
    • Prepare and present comprehensive quality reports to Senior Management.

Job Requirements:

    • Comprehensive understanding of the customer support lifecycle and platforms;
    • Proficiency in automation processes and methodologies;
    • Knowledge of networking, AI, LLM, NLP technologies;
    • Experience with various programming languages;
    • Strong analytical skills for data and trend analysis;
    • In-depth understanding of our company’s structure and dynamics.
    • A commitment to continuous learning and staying abreast of industry developments;
    • Demonstrated leadership and accountability;
    • Excellent communication and collaboration capabilities;
    • Strong decision-making and problem-solving skills;
    • Exceptional organisational and time-management abilities;
    • High emotional intelligence and analytical thinking;
    • Resilience and determination in challenging situations;
    • Team player with a flexible and adaptable approach;
    • Eagerness to learn and grow within a dynamic environment.
#LI-Onsite

Life @ Crypto.com
 
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. 
 
 
Are you ready to kickstart your future with us? 
 
Benefits
 
Competitive salary 
Medical insurance package with extended coverage to dependents 
Attractive annual leave entitlement including: birthday, work anniversary
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.  
Work Perks: crypto.com visa card provided upon joining 
 
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
 
About Crypto.com:
 
Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
 
Learn more at https://crypto.com
 
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
 
Personal data provided by applicants will be used for recruitment purposes only.
 

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