Blockchain Jobs at Figment
There are 157 Web3 Jobs at Figment
blockchain crypto remote non tech engineer dev sales senior executive kubernetes protocol analyst lead devops ruby smart contract marketing golang ethereum docker aws product manager accounting javascript account manager data science ansible terraform solana customer success solidity customer support finance recruiter protocol engineer work from home operations defi rust react growth gcp marketing manager security research marketing specialist layer 2 zero knowledge engineering manager design scientist legal full stack polkadot treasury typescript java discord content marketing backend product marketing growth marketing meme product designer cmo dapp events manager hr social media copywriting business development partnership communications graphic designer nextjs scrum writer sales engineer api nft gtm pr tailwind bitcoin stats product lead erc computer science php erc 20 project manager developer relations evm ci cd
Job Position | Company | Posted | Location | Salary | Tags |
---|---|---|---|---|---|
Figment | Toronto, Canada | $13k - $85k | |||
Figment | Toronto, Canada | $45k - $75k | |||
Figment | Toronto, Canada | $45k - $80k | |||
Figment | Toronto, Canada | $36k - $60k | |||
Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Figment | Toronto, Canada |
| |||
Figment | Toronto, Canada | $40k - $62k | |||
Figment | Toronto, Canada |
| |||
Figment | Toronto, Canada | $90k - $100k | |||
Figment | Toronto, Canada | $27k - $70k | |||
Figment | Toronto, Canada | $36k - $60k | |||
Figment | Toronto, Canada | $21k - $70k | |||
Figment | Toronto, Canada | $22k - $75k | |||
Figment | Toronto, Canada | $36k - $60k | |||
Figment | Toronto, Canada | $22k - $75k | |||
Figment | Toronto, Canada | $40k - $62k |
Figment
$13k - $85k estimated
This job is closed
As a Customer Success Analyst at Figment, you will be the point of contact for our customers post-sale to guarantee their satisfaction. You will be responsible for strengthening the customer relationship to increase retention, presenting new products for upsell potential, and capturing product feedback to identify potential opportunities. You will be the intermediary between customers and our product and sales teams to drive continuous value to our customers.
Responsibilities/Duties
- Provide onboarding and product support for customers post-sales, including one on one guidance throughout the staking lifecycle
- Communicate new features and products to existing customers
- Share network and governance updates to existing customers
- Drive customer satisfaction practices to increase retention and upsells
- Identify, track and resolve customer pain points and inquiries
- Provide product and sales teams with ongoing Voice of the Client feedback
Qualifications
- 2+ years relevant experience in customer success, technical support, or account management
- Confidence and professionalism when communicating with stakeholders at all levels of the organization
- Strong problem solving and analytical skills
- Ability to quickly learn new technologies and products
- Deep blockchain expertise is a plus