GoodWorker Technologies Jobs

There are 11 Web3 Jobs at GoodWorker Technologies

GoodWorker, is an exciting new technology start-up, with a social agenda, set up with one dream in mind; help transform the lives of blue-collar workers the world over, by leveraging data decentralized technologies; our focus is to start with helping them advance their careers and ultimately to enable them to improve the quality of lives for themselves & their families.   GoodWorker is a joint venture between SchoolNet & LemmaTree (a 100% subsidiary of Temasek). We raised 35 Mn USD in late 2020. We then used 2021 to build our founding team (headquartered in Bangalore), invested in deep consumer & market research to understand the lives of blue-collar workers and identified opportunities to do better by them. Building on the insights and expertise developed during this period, we have launched our ‘career builder marketplace’ comprising of multiple technology platforms. Together these platforms will engage with the millions of blue-collar workers that is one step in the right direction towards realizing our vision. These platforms are Jobs classified, an online platform that help workers discover jobs & trusted employers at scale. L.earn, a digital learning community platform that engage workers to build & upgrade their job & life skills. To achieve this, we are rapidly looking to hire passionate professionals (we are already ~200+ strong team and counting)  

Receive emails of GoodWorker Technologies Jobs

Senior UX Researcher

GoodWorker Technologies

This job is closed

You will be part of a core UX Research Service that helps product teams across Goodworker become more customer-centric, using the appropriate research methods and tools to inform the product development process and refine existing products to achieve the highest standards in usability and usefulness. The team also supports research activities by providing research expertise to the wider organisation in market research projects. As part of the team, you will be responsible for directly carrying out generative and evaluative research activities or acting as a consultant to guide the research process, from conception and planning to delivering insights. One of the priorities for this role is to promote customer-centricity and demonstrate the value of UX Research across the broader organisation by generating actionable insights, driving product development forward and making sure that stakeholders easily perceive the value of research activities.
What you'll be doing
  • As part of the team this position will be involved in everything customer-related. The key areas of focus are:
  • Promoting customer-centricity within Goodworker
  • Showcase the value of UX Research by demonstrating its power through practical application.
  • Deliver research insights with confidence and persuasiveness to make product decisions revolve around guaranteeing user success.
  • Work with product teams to build a better understanding of research activities and in-still the value of customer-centricity in them.
  • Help create and maintain a central knowledge base of our customers, so the understanding of our users scales up across Goodworker.
  • Become the expert on our customers and their needs
  • Apply knowledge and expertise in research to deliver high-quality outputs consistently.
  • Develop and evolve the understanding of our customers by conducting qualitative and quantitative research across the various stages of product development.
  • Support marketing research endeavours through expertise in research methodology and practical know-how.
  • Deliver insightful analysis of user needs which leads to commercially viable opportunities.
What we're looking for
  • A research practitioner, either in UX or with a deep understanding of using customer centric research in innovation or new proposition development.
  • Willingness to learn new methods and improve your skills.
  • Ability to inspire teams to take on research as a permanent enterprise and orient them towards customer-centricity.
  • Experience in communicating and influencing stakeholders, in particular UX designers, Marketing, Engineering, and Product Managers.
  • Demonstrable experience working in cross-functional teams and helping them understand what “good research” looks like.
  • Experience shaping, planning, and managing multiple research programs.
  • Ability to recruit participants, in particular in hard-to-reach audiences.
  • Experience moderating research sessions and creating quantitative studies that achieve the research objectives.
  • Strong communication and storytelling skills.
  • Self-starting, strongly ambitious, and inspiring: willing to go the extra mile.
A few nice to haves
  • Experience working in a start-up
  • Experience within a fast-paced tech environment.
  • Experience in working in Agile teams.
  • Experience in marketing research is a plus.