ai analyst backend bitcoin blockchain community manager crypto cryptography cto customer support dao data science defi design developer relations devops discord economy designer entry level erc erc 20 evm front end full stack gaming ganache golang hardhat intern java javascript layer 2 marketing mobile moderator nft node non tech open source openzeppelin pay in crypto product manager project manager react refi research ruby rust sales smart contract solana solidity truffle web3 py web3js zero knowledge
| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Binance | Hong Kong, Hong Kong |
| |||
Bcbgroup | Remote | $122k - $141k | |||
Zinnia | Remote | $90k - $96k | |||
Monad Foundation | United States | $105k - $117k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Chainalysis | Canada | $150k - $240k | |||
Bitmex | Remote | $36k - $54k | |||
Alpaca | Remote | $84k - $115k | |||
Alpaca | Remote | $105k - $120k | |||
Bcbgroup | Remote | $59k - $80k | |||
Zscaler | Remote | $92k - $120k | |||
Zscaler | Remote | $127k - $156k | |||
Okx | Remote | $126k - $144k | |||
P2P. org | European Union |
| |||
Jumpcrypto | Remote | $150k - $200k | |||
Falconx | Remote | $106k - $109k |
Binance
Hong Kong
Technical Support Engineer (Blockchain & Backend)
Asia / Hong Kong / Taiwan, Taipei / Thailand, Bangkok / UAE, Dubai
Engineering – DevOps/SRE /
Full-time: Remote /
Remote
apply for this job
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
As a Tier 3 Technical Support Engineer, you will resolve complex technical issues and closely collaborate with backend development teams. Your main focus will be expert-level troubleshooting, with additional opportunities to engage in backend tasks related to Java, Spring Boot microservices, APIs, and blockchain technologies.
Responsibilities:
- Provide advanced (Tier 3) technical support, ensuring fast issue identification, resolution, and escalation when needed.
- Work closely with Tier 1 and Tier 2 support, DevOps, and backend developers to solve code-level and system-level issues.
- Design, develop, and maintain internal automation tools to optimize workflow and reduce manual processes.
- Build dashboards and monitoring solutions to track system performance and incident trends.
- Collaborate with backend teams using Java / Spring Boot to troubleshoot and enhance APIs and microservices.
- Document troubleshooting processes, root cause analyses, and best practices for the internal knowledge base.
- Support incident management, ensuring 24/7 stability of Binance’s trading platform and related systems.
- Continuously explore new technologies and best practices in backend, automation, and Web3 infrastructure.
Requirements:
- Bachelor’s degree in Computer Science, Software Engineering, or related field.
- 2-10 years of experience in technical support, DevOps, or backend engineering for large-scale systems.
- Strong debugging and troubleshooting skills across distributed systems and trading or payment platforms.
- Proficiency in AI tools such as Claude Code for vibe coding and QA; proficiency in writing AI Agent skills, utilizing AI to analyze logs and databases for troubleshooting and data analysis; proficiency in using AI agents to automate task management.
- Proficiency in Java (preferred), Python, or Rust; experience with Spring Boot and microservices is a plus.
- Hands-on experience with Linux, Kubernetes, and CI/CD pipelines.
- Familiar with network protocols (HTTP, TCP/IP) and RESTful API troubleshooting.
- Knowledge of MySQL and performance tuning; NoSQL (MongoDB, Redis) is a plus.
- Fluent in English and Mandarin, to coordinate with global stakeholders.
Â
Preferred Qualifications
- Background in Java backend development and microservice troubleshooting.
- Experience in payment systems, fintech, or Web3 infrastructure.
- Understanding of blockchain fundamentals and curiosity about DeFi, Web3, or AI-driven systems.
Team Growth Opportunities
- Be part of a global tech team supporting millions of users.
- Work at the intersection of engineering, operations, and customer experience.
- Learn from top engineers in infrastructure, middleware, and backend systems, with clear growth paths toward full-stack expertise.
- Make an impact in the fast-evolving crypto and Web3 ecosystem.
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job
Is Kubernetes high demand?
Yes, Kubernetes is currently in high demand in the technology industry
Kubernetes is an open-source container orchestration platform that is widely used for deploying, scaling, and managing containerized applications
It provides a standardized way to manage and automate the deployment of containerized applications across multiple hosts and provides benefits such as reliability, scalability, and flexibility
As more and more organizations move towards containerized architectures, Kubernetes has become a critical component of their infrastructure
Kubernetes is used by companies of all sizes, from startups to large enterprises, and across various industries, including finance, healthcare, and e-commerce
According to various job market and salary surveys, Kubernetes-related skills are in high demand, and job positions related to Kubernetes are growing at a rapid pace
In fact, Kubernetes is often listed as one of the top skills that are in high demand by technology companies
Overall, Kubernetes is a highly sought-after skill in the technology industry, and it's likely to remain in high demand in the foreseeable future as more and more organizations adopt containerization and cloud-native architectures.