Presto Jobs in Asia

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Job Position Company Posted Location Salary Tags

Presto

APAC

$90k - $110k

Presto

APAC

$90k - $110k

Presto

Singapore, Singapore

$122k - $153k

Presto

South Korea

$157k - $175k

Presto

Singapore, Singapore

$32k - $72k

Presto

APAC

$68k - $90k

Presto

Singapore, Singapore

Presto

South Korea

$105k - $180k

Presto

APAC

$129k - $149k

Presto

South Korea

$90k - $100k

Presto

South Korea

$154k - $180k

Presto

Singapore, Singapore

$54k - $62k

Presto

APAC

$33k - $75k

Presto

South Korea

$94k - $100k

Presto

South Korea

$68k - $90k

Presto
$90k - $110k estimated

Client Servicing Agent [English & Vietnamese Speaking]

APAC
Flipster โ€“ Growth /
Individual Contractor /
Remote

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๐Ÿš€ย About Flipster
Flipster(flipster.io) is a next-level trading platform that is connecting investors to insight, and new opportunities brewing in the cryptoverse. We uncover exclusive opportunities and provide a high-performance platform to put them to work. We believe in an exciting, bold future for crypto. A decentralized, well-governed space, that sparks progress for investors, traders and amazingly innovative crypto projects simultaneously. Flipster will unlock access to ideas we can't even imagine yet. We aim to propel their development and uncover potential.

As a Client Service Agent at Flipster
We are seeking a Client Servicing Agent to join the Flipster operations team. The ideal candidate must possess a keen interest in cryptocurrency and blockchain technologies, basic knowledge of financial products and exchange services. In this role, you will be responsible for answering trading platform and cryptocurrency exchange related enquiries, account registration and account management related enquiries, promotion and event enquiries, troubleshooting platform issues and managing escalation and follow up of user enquiries.ย 

Responsibilities

    • Handling user enquiries including:
    • Account registration and account management
    • KYC related enquiriesย 
    • Promotion and Event related enquiriesย 
    • Wallet and Asset related enquiriesย 
    • Managing escalation and follow up of user enquiries with internal stakeholders

Qualifications

    • Business-level proficiency in both Vietnamese and English to liaise with Korean-speaking stakeholders
    • Prior experience working in a cryptocurrency exchangeย 
    • Strong analytical and problem-solving skills
    • Ability to work well with a team in a 24/7 trading environment
    • Experience with financial trading, preferably in cryptocurrency exchanges
    • Excellent communication and interpersonal skills

Preferred

    • Keen interest in cryptocurrency and blockchain technologies
    • Experience with Zendesk, Slack, and Sumsub
    • Community management or support experience
    • Experience working at a high growth startup/tech company

Hiring Process

    • CV submission
    • 1st round interview
    • 2nd round interview
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