Customer Support Web3 Jobs in Atlanta, Georgia, United States

Title:Information Technology Intern, Americas

Location:Atlanta, GA

Job Function:Information Technology

Employment Type:Internship

Industry: Computer Network & Security

About the position

The IT Intern, Americas position will get exposure and assist in day-to-day IT operations, end user support, and system administration for Keyfactor’s IT infrastructure. You will also contribute to internal projects that allow you to gain knowledge on a variety of systems.

Applicants must hold US citizenship or US permanent resident status. 

This position is based out of the Atlanta, GA office and can be performed remotely when necessary.

Responsibilities

• Learn to work in and support end users in Atlanta-based office
• Learn to work in, support and maintain systems used by end users
• Contribute on IT projects
• Collaborate with Compliance and InfoSec teams on assisting Keyfactor maintain its security certifications

Skills and Qualifications

• The IT Intern, Americas should have some demonstrable previous experience working on their resume
• A strong interest in cybersecurity and a willingness to learn new, emerging technologies
• Effective internal presence and strong interpersonal communication skills
• Effective time management, project management and prioritization skills
• Mac OS, Windows desktop support & administration a plus
• Networking experience & understanding a plus

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:  

Trust is paramount.  

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.  

Customers are core.  

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.  

Innovation never stops, it only accelerates.  

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.  

We deliver with agility.   

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.  

United by respect.   

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.  

Teams make “it” happen.  

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.  

Keyfactor is a proud equal opportunity employer.