Customer Support Web3 Jobs in Florida, United States

IT Support Engineer

Miami, Full-Time

About us

XBTO is a world leader in crypto finance. In 2015, we were the first to provide institutional-grade liquidity to major trading platforms. Since then, we have made significant efforts to create stability in the cryptocurrency markets. We continue to grow and shape the industry through our extensive trading experience and deep technical knowledge of blockchain.

XBTO consistently ranks among the top crypto trading and venture investing firms. We are looking for a Junior IT Technician in our growing new headquarters in Miami.

Responsibilities:

• Serve as the first point of contact for IT
• Assist in administering the tech stack with specialization in Office365, Gsuite, Okta, Atlassian, Zoom, and more.
• Deploy devices for end-users (Windows, Mac, Linux, QubeOs, and all sorts of mobile devices).
• Inventory and maintain IT asset data (serial numbers, software keys, locations, )
• Create documentation to enable end-users to interact with our hardware and software
• Providing technical support

Requirements:

• Working knowledge of Windows, Linux, and Apple systems and
• Experience (personal or professional) working with cryptocurrencies, examples include trading various digital assets, using different crypto platforms, and transferring coins on blockchain.
• Extremely curious about new technologies and passionate about this new era.
• You will demonstrate a fundamental grasp of different network architectures, coupled with strong administration skills.
• Relevant qualifications related to software engineering/development/scripting would be advantageous.

Values:

• Problem-solving and perseverance capability in an ever-changing and growing
• Willingness to trust co-workers and to take
• Ability to receive and give constructive
• Strong professional demeanour, work ethic, and critical thinking
• Ability to work with remote teams globally and possess cultural intelligence.
• Responsibility, good collaboration, humility, and ability to deliver
• Able to work autonomously and possess an infectious ‘can-do’ attitude!

Our Offer

XBTO wants to accelerate the social benefits of cryptocurrency. To achieve this goal, we innovate and create “Trusted Cryptofinance”. We work with leading traders, investors, and entrepreneurs. Are you next?

In contributing your expertise to the growth of XBTO and the crypto finance ecosystem, you will receive a market-leading compensation package in addition to generous benefits. You will experience a fun and collegiate work environment with the chance to work in some great locations such as Miami, New York, or Paris. Both short-term placements, as well as permanent, may be available (facilitated by sponsoring work permits globally as required). You will find colleagues who will laugh with you, just as much as they will challenge you, around the clock given our global presence. Our DNA is one that is performance-driven and meritocratic meaning that the upside for strong results is immense.

Competitive Salary + Performance-based Bonus

Our Hiring Process

In compliance with applicable law, all persons hired will be required to verify their identity and eligibility to work and to complete employment eligibility verification and background checks.

XBTO is an equal opportunity employer. We seek a diverse applicant pool and hire without regard to race, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.