Customer Support Web3 Jobs in North America

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Job Position Company Posted Location Salary Tags

DV Trading

Chicago, IL, United States

$100k - $125k

Agora

San Francisco, CA, United States

$54k - $72k

Bitfinex

Toronto, CA, United States

$63k - $77k

LMAX Group

New York, NY, United States

$36k - $58k

Localcoin

Canada

$87k - $101k

DFINITY

San Francisco, CA, United States

$135k - $185k

Dune

United States

$77k - $100k

Localcoin

Canada

$54k - $68k

Whatnot

San Francisco, CA, United States

$129k - $149k

CoinTracker

United States

$86k - $96k

Bitfinex

Guadalajara, Mexico

$63k - $77k

Crypto.com

Dallas, TX, United States

$84k - $150k

Whatnot

New York, NY, United States

Alchemy

New York, NY, United States

$101k - $120k

Figure

Charlotte, NC, United States

$97k - $115k

DV Trading
$100k - $125k
IL Chicago, Illinois, United States
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About Us:
Founded more than 15 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 350 people operating throughout North America and in Europe. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. Now, DV group affiliates include two broker dealers, a cryptocurrency market making firm, and a bourgeoning investment adviser.
Overview:
In this role, you will work directly with our Development, Trading, and IT organizations to ensure that trading operations are optimized and healthy. You will work on continuously improving our ability to identify and resolve issues related to trading as well as provide world-class support to traders. You will also help drive strategic projects across the firm, with a focus on improving our trading operations and the technology that supports our traders.
This would be a good role for you if you have experience:
  • Monitoring and managing trading platforms across multiple markets
  • Monitoring and supporting Linux environments
  • Working in the trading industry with focus on supporting traders and trading infrastructure
  • Collaborating with technical and non-technical people to help drive business initiatives
  • Identifying and solving problems that most cannot
  • Working with trade teams assisting with on-boarding new opportunities
  • With automation and process improvement
Requirements:
  • Experience in a trade support role
  • Strong knowledge of Linux operating system
  • Knowledge of TCP/IP and Multicast
  • Intermediate Bash and core Python ability. Prior large Python projects preferred but not required
  • Able to trace order event streams using logs and packet captures
  • Ability to operate in a fast-paced, entrepreneurial environment

Benefits:

  • Discretionary bonus eligibility
  • Medical, dental, and vision insurance
  • HSA, FSA, and Dependent Care Options
  • Employer Paid Group Term Life and AD&D insurance
  • Voluntary LTD, Life & AD&D insurance
  • Flexible Vacation policy
  • Retirement plan with employer match
  • Paid Parental Leave
  • Wellness Programs

Annual Compensation Range: $100,000-$125,000 + discretionary bonus eligibility

DV is not accepting unsolicitedresumesfrom search firms. Only search firms with valid, written agreements with DV should submitresumesin response to DV’s posted positions. Allresumessubmitted by search firms to DV via e-mail, the Internet, personal delivery, facsimile, or any other method without a valid written agreement shall be deemed the sole property of DV, and no fee will be paid in the event the candidate is hired by DV. DV is proud to be an equal opportunity employer and committed to creating an inclusive environment for all employees.