Kraken is hiring a

Web3 Compliance Manager - KYC Operations

Building the Future of Crypto 

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission.

As a fully remote company, we have Krakenites in 60+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.

Become a Krakenite and build the future of crypto!

The team

Our global Compliance team is redefining how compliance should be done - we challenge the norms and practices of the incumbent industry participants to identify ways to make Compliance at Kraken a competitive advantage. Our teams navigate the regulatory uncertainty and changing policy positions of global regulators and governments to help chart a path that ensures Kraken is successful in a truly dynamic industry.

We are seeking an experienced Compliance Manager, who will report directly to the Global Head of KYC Operations. In 2024, the selected candidate will support special projects focused on enhanced due diligence and high-risk monitoring activities. Upon successful completion of such projects, they will transition to the KYC Operations team, supporting BAU for high-risk monitoring.

The opportunity

• Leading and supporting high-priority special projects and designated strategy projects

• Mentor new team members on organizing and setting up projects

• Organizing and setting up projects

• Identify, assess, and elaborate strategies to mitigate risks associated to operations under your scope

• Manage an operations team in a fast-paced environment, including monitoring and proactively adjusting to volume fluctuations, and effectively handling volume surges to maintain operational efficiency and compliance

Skills you should HODL

• 7+ years of anti-financial crime-related experience

• 5+ years of consulting, supervisory, or leadership experience

• Bachelor’s degree in Criminal Justice, Law, International Relations, Business Administration, Finance, or similar field

• Demonstrated experience in High-Risk Monitoring environments and familiarity with specific tools and practices used

• Proven ability to identify, assess, and mitigate risks associated with financial crimes

• Deep understanding of complex compliance issues in crypto crime, BSA/AML, OFAC, and other relevant areas as well as updated knowledge on industry standards and global regulatory requirements like industry standards, trends, and developments in areas of crypto crime and compliance, BSA/AML, and OFAC, and apply regulatory requirements on a global focus

• Deep understanding of Compliance Operational functions and processes

• Advanced verbal and written communication skills

• Proficient knowledge of Microsoft and Google Suite applications, with emphasis on Slides, Google Sheets, Excel, Google Doc, Word, etc.

• Proficient knowledge of project management methodologies and able to develop key deliverables, including process flows, roadmaps, work programs, process/control summaries, status reports, and summary pages

• Proficient knowledge of general accounting operations and financial frameworks (i.e. headcount required, budget allocations, ability to perform regulatory & operational cost vs. impact analysis)

• Ability to effectively handle dynamic workload and maintain high-quality deliverable standards with minimal oversight

• Resourceful and inquisitive mindset with an ability to analyze key issues, identify patterns, and develop solutions to support Senior Management decision-making

• Attention to detail and exceptional organizational skills

Nice to have

• Prior Cryptocurrency experience

• Financial Crime-related certifications (e.g., CAMS, CRCM, CRC)

Location Tagging: #LI-CM1 #LI-Remote

Building a better world of money

We’re Kraken. We empower everyone — from first-time traders to experienced pros — with new ways to transact and connect with crypto, so they can achieve true financial freedom and inclusion. We believe that crypto is a vehicle for change — a tool with the power to upend the unfair financial system in favor of something better, more inclusive, and made for the 21st-century. To reach our goals, we need a remarkable crew — a diverse and inclusive team of “Krakenites”, all working towards a shared mission: to accelerate the global adoption of crypto. If you’re excited to help us build a better world of money, we hope you’ll join us.

Before applying, find out more about our values, internal culture, and mission here.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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